Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

4.8 Rating 6,746 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,746 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company to deal with. Could not ask for better customer service.”

Helpful Report

Posted 1 year ago

Hi Anthony, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience with our Customer Support Team - we work hard to bring a high level of customer satisfaction and appreciate the comments! Thanks again and we hope to see you again soon! Runrug

Posted 1 year ago

“Excellent website, easy to use. Ordering simple and items as described and shown. They arrived on time, delivery driver extremely pleasant. Importantly the runners look really good!”

Helpful Report

Posted 1 year ago

Hi Mrs Allen, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We are delighted to hear that you received your order quickly and efficiently. We look forward to seeing you again soon! Runrug

Posted 1 year ago

“Very satisfied, nice rugs good quality!”

Helpful Report

Posted 1 year ago

Hi Douglas, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 1 year ago

“PERFECT! Our Aztec beige runner arrived just the other day. Shipping was super speedy. We live in a house that is almost 100 years old. It has large heating vents in the floor, which was my primary concern. We were able to cut out the portion which would have covered the vent, the rug still looks great! It feels very soft to walk on. We are VERY pleased with this purchase!”

Helpful Report

Posted 1 year ago

Hi Mark, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 1 year ago

“Quick delivery and great product Thank You. Ernie”

Helpful Report

Posted 1 year ago

Hi Ernest, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We are delighted to hear that you received your order quickly and efficiently. We look forward to seeing you again soon! Runrug

Posted 1 year ago

“Great quality and quick delivery”

Helpful Report

Posted 1 year ago

Hi Linda, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We are delighted to hear that you received your order quickly and efficiently. We look forward to seeing you again soon! Runrug

Posted 1 year ago

“Tooo thin.”

Helpful Report

Posted 1 year ago

Hi Denise, Thank you for taking the time to review our company. We're sorry to hear that the runner you have received is too thin. At Runrug we offer a free30 day returns policy on orders over $150. If you would like to get in touch we would happily work with you to exchange your runner for something thicker. Thank you for choosing our company and we look forward to hearing from you. Runrug

Posted 1 year ago

“Very happy with my new runner for the hall Size is perfect and looks great. Very fast delivery too. Thank you”

Helpful Report

Posted 1 year ago

Hi Susan, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We are delighted to hear that you received your order quickly and efficiently. We look forward to seeing you again soon! Runrug

Posted 1 year ago

“The quality of the rug was very good, the service was excellent it arrived on time.”

Helpful Report

Posted 1 year ago

Hi Mary, Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product. Thanks again! Runrug

Posted 1 year ago

“Excellent quality and service. would definitely recommend.”

Helpful Report

Posted 1 year ago

Hi Denis, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! At Runrug, we understand that our success depends on your satisfaction, and we always strive to exceed your expectations. We look forward to seeing you again soon! Runrug

Posted 1 year ago

“Loved the rug so much i bought another one only this time 200mm bigger in length and width. I'm expecting it today or tomorrow 👍”

Helpful Report

Posted 1 year ago

Hi David, Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product. Thanks again! Runrug

Posted 1 year ago

“Swift delivery well packaged and great quality really happy and will definitely use again”

Helpful Report

Posted 1 year ago

Hi Deanna, Thank you for your positive review and we're happy to see you're happy with your order. We are delighted to hear that you received your order quickly and efficiently. We hope to see you again soon! Thanks again. Runrug

Posted 1 year ago

“Excellent”

Helpful Report

Posted 1 year ago

Hi Rita, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug

Posted 1 year ago

“Good service product fine”

Helpful Report

Posted 1 year ago

Hi John, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 1 year ago

“Good Website Order arrived on time Previous order error on my part exchanged with no fuss”

Helpful Report

Posted 1 year ago

Hi Kevin, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience shopping with us - we work hard to bring high customer satisfaction and appreciate the comments! We'd love to hear how we could've taken your experience from 4 to 5 stars on this occasion. Thanks again and we hope to see you again soon! Runrug

Posted 1 year ago

“Looks great. Takes a few weeks for the ripples to disappear from where it's been rolled up, and corner curl up to start with but it all flattens out eventually.”

Helpful Report

Posted 1 year ago

Hi Anton, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! It can take a little time for the runners to settle after being rolled, but you should see it fully settle fairly quickly. The process can be sped up by rolling the runner in the opposite direction and placing it somewhere warm for a day or two. We look forward to seeing you again soon!

Posted 1 year ago

“Great service great runner , does not slip around”

Helpful Report

Posted 1 year ago

Hi Carl, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 1 year ago

“Efficient and quick”

Helpful Report

Posted 1 year ago

Hi Roddy, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug

Posted 1 year ago

“Colis réceptionné dans les temps et en bon état.”

Helpful Report

Posted 1 year ago

Bonjour Claude, Merci d'avoir pris le temps d'évaluer notre entreprise! Nous sommes ravis de voir que vous êtes satisfait de votre commande. Nous travaillons dur pour nous assurer d'offrir les meilleurs produits de qualité aux meilleurs prix! Nous avons hâte de vous revoir bientôt! Runrug

Posted 1 year ago

“Quick delivery.”

Helpful Report

Posted 1 year ago

Hi Jenni, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug

Posted 1 year ago

Runrug is rated 4.8 based on 6,746 reviews