Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.76

4.8 Rating 6,704 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,704 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 23rd February 2025

260

Anonymous

Anonymous // 01/01/2019

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“Not real happy with the $700++ purchase. It's in a commercial area and the carpet runner slids all over the place, will not stay in place. I should have checked and gotten a rubber back but didn't see those options ...not safe at all. Even if it was in a residential house it would be hazardous and slippery. Nice color, pattern and soft on the feet but not feasible, not sure what we'll do now.”

Helpful Report

Posted 5 months ago

Hi Dean, Thank you for taking the time to provide us with your feedback on your recent purchase from Runrug. We appreciate your honesty and let us assure you that your satisfaction is of utmost importance to us. We offer an anti-slip underlay specially designed to stop runners from sliding on top of hard flooring. This sounds like it might be a suitable solution for your working environment. Our team will be in touch soon to discuss this with you in more detail. Kind regards, Runrug Customer Care Team,

Posted 5 months ago

“I bought a runner for my stairs and landing. My order came very quickly and I emailed them to make sure it came all in one roll and they replied immediately. The quality was excellent and I'm very pleased with how quick it was delivered and for free. I'm very pleased with this company and will use again in future.”

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Posted 5 months ago

“Great, I like the color and the way it fit thanks.”

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Posted 5 months ago

“Super good quality rug with nice soft thick pile. Swiftly delivered and well packaged.”

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Posted 5 months ago

“Excellent quality”

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Posted 5 months ago

“Wat an amazing firm everything was as promised lm very pleased will surly buy again”

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Posted 5 months ago

“I was happy with the color exact I want”

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Posted 5 months ago

“Great service, great advice provided by the team and product prepared and delivered on time”

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Posted 5 months ago

“Quality rug runner for our hall. Fast delivery next day.”

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Posted 5 months ago

“Absolutely delighted with both the service and the hall runner. It looks great!”

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Posted 5 months ago

“Probably the most friendly, efficient and helpful customer service I have ever experienced combined with an excellent product and prompt 1 day delivery and I would recommend them completely.”

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Posted 5 months ago

“The rug is just perfect for my new kitchen, beautiful.”

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Posted 5 months ago

“ordered online, very quick service. Items delivered. Both rugs look lovely in my hallway.”

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Posted 5 months ago

“Great service - easy to order and quick delivery. Really liked that rugs could be ordered to specific size.”

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Posted 5 months ago

“The shipping was super fast the runners are amazing very nice, so easy with the non slip backs. Can’t say enough great things about this product!”

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Posted 5 months ago

“Love our stair runner, very pleased with it, looks great. Thanks”

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Posted 5 months ago

“So pleased with my new hall way runner. Looks great. Good value for money, I would recommend this service.”

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Posted 5 months ago

“Nice quality rug good price”

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Posted 5 months ago

“Great 6m runner that goes beautifully with our newly stripped floor.”

Runrug 5 star review on 27th August 2024

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Posted 5 months ago

“Loved the product I received...it looks amazing and I'm very happy with the quality. I made a mistake on the order and they caught it on their end. I was grateful for their attention to detail.”

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Posted 5 months ago

Runrug is rated 4.8 based on 6,704 reviews