Login
Start Free Trial Are you a business?? Click Here

Runrug Reviews

4.8 Rating 6,748 Reviews
94 %
of reviewers recommend Runrug
4.8
Based on 6,748 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Runrug Reviews
Runner arrived when they said and not long to wait put runner down a week ago feels and looks good certainly made our hall smarter would buy again from this company.
Helpful Report
Posted 2 years ago
Hi Richard, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
everything arrived in good order, with quick shipping. product was above expectations - high quality. would recommend as a source for the products they sell Thank You
Helpful Report
Posted 2 years ago
Hi Randall, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Excellent quality and exactly as shown in the advert picture. Sizes and colours matched the description. Easy to order and delivered when promised
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Well pleased, nice good quality and doesn't move on kitchen floor ,came quickly , and we were able to order 80cm wide carpet, many thanks
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Can't fault you, I only ordered carpet Studs but they came super quick and just what I needed, also glad they don't use evri for parcels that's a massive bonus
Helpful Report
Posted 2 years ago
Hi Marie, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Great website, quick delivery and brilliant runner
Runrug 5 star review on 19th January 2023
Helpful Report
Posted 2 years ago
Hi Kirsten, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. It looks lovely in your home! We look forward to seeing you again soon. Runrug
Posted 2 years ago
Rug has arrived and the perfect length for the area needed. However, I am wondering if it will lay flat at some point having been rolled fir delivery? I had read reviews before ordering that mentioned this.
Runrug 5 star review on 19th January 2023
Helpful Report
Posted 2 years ago
Hi Linda, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. Due to the runner being rolled for transportation, it can take a little time to fully settle. We would expect this to happen within 1-2 weeks. To speed the process up, we recommend rolling the runner in the opposite direction and storing somewhere warm for 1-2 days. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Runner looking good in the hall, couple of wrinkles but they are slowly receding so a pleased customer. Delivered on time.
Runrug 5 star review on 19th January 2023
Helpful Report
Posted 2 years ago
Hi Gareth, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Easy to order online and compare carpet types and prices. Arrived early and left in a safe place. Would definitely use Runrug again.
Helpful Report
Posted 2 years ago
Hi John, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Your rugs are beautiful, durable and so stylish. They really add an elegant look to my home. Thank you for such a wonderful product!
Helpful Report
Posted 2 years ago
Hi Elizabeth, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Easy to order on line. Fast delivery by friendly driver. Adequately packaged. Good quality 4.5m carpet runner. Satisfied customer.
Helpful Report
Posted 2 years ago
Hi Paul, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
I know a black carpet can be difficult to keep clean, but this 7ft x 2ft rug at £72.is made of cheap materiel, where every speck of anything sticks to it...very disappointing for the price....
Helpful Report
Posted 2 years ago
Hi Jean, Thank you for taking the time to review our company! We're sorry to hear you're unhappy with the quality of the runner you ordered from us. It is such a shame as black carpet runners do look very modern and stylish, but they do take quite a lot of aftercare as naturally, they will show more specks of fibres which occur naturally within the home. We're always more than happy to offer an exchange or refund within 30 days if when it arrives, it doesn't quite meet expectations. Runrug
Posted 2 years ago
Came on time and good quality
Helpful Report
Posted 2 years ago
Hi Elizabeth, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
I just got a sample.. Thank you for your prompt service!
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your sample. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Good quality rug. nicely finished.
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Very pleased with the communication concerning delivery and also the quality of the rug. Good value for money.
Helpful Report
Posted 2 years ago
Hi Helen, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Very happy with my rugs!
Runrug 5 star review on 17th January 2023 Runrug 5 star review on 17th January 2023
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. It looks wonderful on your staircase! We look forward to seeing you again soon. Runrug
Posted 2 years ago
Fantastic service, quick delivery and great customer support. The runners look fabulous and I’m grateful to Joe Riley for all their help - Big thumbs up.
Runrug 5 star review on 17th January 2023
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. They look lovely in your home! We look forward to seeing you again soon. Runrug
Posted 2 years ago
Great product range, good quality. Easy to order with fast delivery.
Helpful Report
Posted 2 years ago
Hi Miranda, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
The runner looks super. Delivery was prompt. We are very pleased. Thank you.
Runrug 5 star review on 17th January 2023
Helpful Report
Posted 2 years ago
Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. It looks wonderful in your home! We look forward to seeing you again soon. Runrug
Posted 2 years ago
Runrug is rated 4.8 based on 6,748 reviews