Login
Start Free Trial Are you a business?? Click Here

Runrug Reviews

4.8 Rating 6,757 Reviews
94 %
of reviewers recommend Runrug
4.8
Based on 6,757 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Runrug Reviews
Perfect for my kitchen
Helpful Report
Posted 2 years ago
Fabulous service and quality product. I was delighted with the ease and speed of the whole purchase. Love my new runner
Helpful Report
Posted 2 years ago
just right,good value
Helpful Report
Posted 2 years ago
Having bought run rugs before I can heartily recommend their quality and service, both better than you might expect of bargain prices. The flexibility of being able to order the exact size needed from a 30cm piece acting as a door mat to runners of any size and the wide range of patterns are added bonuses.
Helpful Report
Posted 2 years ago
Great service, great product and great price! Ordering procedure simple, delivery as stated , couldn’t be better.
Helpful Report
Posted 2 years ago
Things went wrong but Joe Wiley put it right immediately with professionalism ???
Helpful Report
Posted 2 years ago
Swift delivery and rug looked even better than the picture! Very happy customer.
Helpful Report
Posted 2 years ago
Runner is perfect.
Helpful Report
Posted 2 years ago
This is the second runner I have purchased in 10 days. I was so pleased with the first bought for the hall that I decided to buy another for the kitchen.
Helpful Report
Posted 2 years ago
Very prompt and efficient service. Highly recommended. Fast delivery.
Helpful Report
Posted 2 years ago
Communication great, rug arrived a lot earlier than expected, all good
Helpful Report
Posted 2 years ago
I received exactly what I wanted in good condition and when you said it would be delivered thank you ?
Helpful Report
Posted 2 years ago
After looking around the carpet shops and stores,I gave up and decided to go on line, found Runrun and was amazed at the selection of runners they do, also assortment of sizes. Found the very rug and size I needed for my new kitchen. The rug came within 2 days and I really pleased with it, lovely quality and slip resistant, I would certainly order from them again if needed.
Helpful Report
Posted 2 years ago
Excellent service. Communication was good throughout. Rug was delivered promptly.
Helpful Report
Posted 2 years ago
Excellent website. Good information re product and services. Good communication regarding delivery etc. Quick free delivery
Helpful Report
Posted 2 years ago
My right was delivered very quickly and I am very pleased with it- exactly l described and colour perfect and very hard wearing
Helpful Report
Posted 2 years ago
Struggled on payment page. Finally after 5 tries it worked. Very nice rug, exactly the size needed … a little overpriced but so far so good
Helpful Report
Posted 2 years ago
I love my new runner. Great quality and fits perfectly in my hall. I recommend this company to anyone needing a rug.
Helpful Report
Posted 2 years ago
when i placed the order i was quoted 4 to 6 weeks this suited me as i was going away. I then 2 days later was told the order was dispatched and had to delay my leaving time so i was here when the order arived!!
Helpful Report
Posted 2 years ago
Delivery earlier than expected well done
Helpful Report
Posted 2 years ago
Runrug is rated 4.8 based on 6,757 reviews