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Runrug Reviews

4.8 Rating 6,758 Reviews
94 %
of reviewers recommend Runrug
4.8
Based on 6,758 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Runrug Reviews
Goods delivered on time and (so far) seem to be doing what we need. Thanks
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Posted 2 years ago
Product as described, good quality and quick delivery
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Posted 2 years ago
Happy with the carpet.
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Posted 2 years ago
Beautiful rug. Very good quality as expected. Quick delivery. Overall very pleased.
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Posted 2 years ago
Five stars Plus! Rugs shipped immediately, delivery was in less than a week! Ordered rugs on 08/30, delivery was done on 09/02!! Rugs were the exact measurement ordered and they look beautiful on my stairs. Highly recommend and will be patronizing them again!
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Posted 2 years ago
Third time of ordering from runrug, third time of getting a great service and delivery. Everything was exceptional
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Posted 2 years ago
Good service and very nice rugs. My only gripe is that they took several days to lie completely flat, even after rolling the other way.
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Posted 2 years ago
All round,good product, prompt delivery.
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Posted 2 years ago
Absolute beautiful runner, this is our second and well worth the price.
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Posted 2 years ago
Rearranged delivery efficiently and runner perfect in colour and size. Thank you.
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Posted 2 years ago
Ordered and delivered in 5 days great service highly reccomend
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Posted 2 years ago
Love my choice of stair runner, it is exactly as described, I also ordered the same style rug with underlay for the downstairs hallway, underlay certainly is non slip, ordered the upstairs hallway as well but had to cut this as we wanted it to be fitted carpet and not as a rug. This has also gone down extremely well.
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Posted 2 years ago
Excellent quality for value and fast and smooth delivery really happy with the company definitely will shop again here
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Posted 2 years ago
First time I have used Runrug service very good and very good quality
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Posted 2 years ago
Decent quality looks smart- it took a while to flatten out when I took it out the wrapping otherwise a good product
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Posted 2 years ago
The item is excellent does what I wanted it for looks very nice , arrived when promised I would use this firm again when needed,
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Posted 2 years ago
It came in record time. I haven’t had it installed on my stairs yet, so it’s hard to rate. I wish it was thicker but it was very reasonably priced.
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Posted 2 years ago
Easy to order and although the rug was not in stock, they did keep me posted.
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Posted 2 years ago
I have now ordered 6 rugs from Runrug and have another 2 on order. This is an exceptional company. Very responsive to email contact. On this occassion I requested the rugs be cut to a certain length. This was done accurately with no delay in delivery. Setting up a new home. Will be ordering another 2 or 3 large rugs once work has progressed a bit more
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Posted 2 years ago
Great website, amazing choice of runners and delivery was amazing and early too! Highly recommend this company.
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Posted 2 years ago
Runrug is rated 4.8 based on 6,758 reviews