Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

4.8 Rating 6,772 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,772 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

264

Anonymous

Anonymous // 01/01/2019

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“Fantastic value for money this is the second time we have used this company outstanding service good communication good quality”

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Posted 2 years ago

“Straightforward online purchase, first time but happy customer!”

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Posted 2 years ago

“Great application in a tight staircase.”

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Posted 2 years ago

“Excellent service. Had a problem with initial order, they could not fulfil, due to a fault in the carpet. It was sorted quickly and efficiently. A alternative choice got to me on time, for my carpet fitter booking. Highly recommended.”

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Posted 2 years ago

“Run Rug was very responsive to all of my inquiries. The videos were very helpful for determining how to measure. I would definitely do business with them again.”

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Posted 2 years ago

“excellent service. Have used run rug before and level of service remains high.”

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Posted 2 years ago

“Purchased a sample of the runner and it was as good as the description. Will soon make the order for the whole stairs”

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Posted 2 years ago

“Website was easy to use, very large selection of products, great prices. My runner arrived a couple days later, exactly on time (I didn't pay for next day delivery, free was just fine). The product is as described and a huge improvement over the carpet remnant that I had previously been using.”

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Posted 2 years ago

“I got what I ordered on the day they said it would be delivered, i am very pleased with my buy I recommend them thanks”

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Posted 2 years ago

“Excellent service, delivery, and very good quality product. Will certainly be buying from you again. Thank you.”

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Posted 2 years ago

“Can’t fault this from beginning to end . Does what it says on the tin . Easy to negotiate website to find what you want, really good prices and fast efficient delivery . Thank you”

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Posted 2 years ago

“Great service! Easy to order and arrived on time.”

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Posted 2 years ago

“This was my second purchase from Run Rug. The website is easy to use and orders are delivered quickly. Good quality at reasonable prices. I wouldn't hesitate to recommend to friends and family.”

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Posted 2 years ago

“Great quality, fast delivery, good communication will definitely order again”

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Posted 2 years ago

“Lovely good quality kitchen rugs, very pleased.”

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Posted 2 years ago

“Great runner! It was delivered extremely quickly too. Looks great in our kitchen and saves the wood floor from all the little splashes we make.”

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Posted 2 years ago

“So easy to order, great choices and colours. Service was impeccable. Would highly recommend.”

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Posted 2 years ago

“Received my runner quickly but it was the wrong size. I e-mailed pictures showing incorrect size & received a quick reply & was informed a new rug would be despatched. Received it today & very happy with it.”

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Posted 2 years ago

“The service is good. The delivery is on time, the colours of the rug is vibrant and good. However, the quality of the rug is not to my expectation. The rug is thin and seems to move about a bit even though with gel backing.”

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Posted 2 years ago

“Would have given you 6 stars if I could. Rare these days to find a customer support like this one, that goes out of their way to provide a tailored service. Thank you Joe !”

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Posted 2 years ago

Runrug is rated 4.8 based on 6,772 reviews