Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

4.8 Rating 6,772 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,772 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

264

Anonymous

Anonymous // 01/01/2019

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“The stair runner we bought seems to be of good quality, and the price was excellent. Fast delivery right to our doorstep.”

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Posted 2 years ago

“Great service. Fast, efficient delivery.”

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Posted 2 years ago

“Brilliant service, would highly recommend, it was easy from start to finish. Choosing the rug, placing the order, and the delivery was really quick! Thank you”

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Posted 2 years ago

“Excellent product and delivery thank you”

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Posted 2 years ago

“Brilliant, could not ask for a better service, kept well informed and delivered just as advertised, carpets were exactly as ordered and am well pleased with the quality, 'just as it says on the tin' any thanks”

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Posted 2 years ago

“Très contente du produit. Un choix important que ce soit au niveau des différentes tailles et modèles. Une livraison rapide et de qualité. Rien à redire. Parfait !”

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Posted 2 years ago

“Just received our runner for our new caravan. It is so nice. Very well made and finished. We are so happy with it. Delivery was very quick. I would definitely use Runrug again and have recommended them to friends.”

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Posted 2 years ago

“Great service and excellent quality. Looks like it will last a long time.”

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Posted 2 years ago

“I am impressed with how easy this whole transaction was. The online selection was massive, it was easy to complete the transaction, and then the carpet arrived at my door so fast it surprised us. The product looks great and is a good quality for the money.”

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Posted 2 years ago

“Great store :) Quality products, would definitely use again! Ordered a stair runner and stair rods - despite me getting myself mixed up and 'missing' a stair rod bracket, searching everywhere, contacting RunRug who immediately dispatched another one - and then me finding the missing piece in a child's toybox, the piece arrived less than 24 hours later! That's a good company. Will definitely use again. (Also, Runrug, I owe you guys a rod bracket)”

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Posted 2 years ago

“Is a wonderful rug just as I wanted and fabulous customer service. Thank you so much”

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Posted 2 years ago

“Delighted with the stair runner; underlay; stair rods. Very simple to order, value for money and delivery was prompt and efficient. Website has a very large range of designs and we are pleased with our choice. Painless transaction and I can thoroughly recommend.”

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Posted 2 years ago

“Prompt Delivery…all good.”

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Posted 2 years ago

“I recently ordered an Aztec green hallway runner ordered by phone . Great customer service and quick delivery , very pleased with the rug. I then wanted an indoor mat to match my green runner .I called to order the Aztec mat , the guy was very helpful to help with measurements and once more super quick delivery . I can highly praise Runrug for their excellent service . Thank you kindly”

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Posted 2 years ago

“Good quality and price, easy to order and quick delivery”

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Posted 2 years ago

“The hallway runner is absolutely lovely, better than advertised in pictures. Quality is really good. Would def recomend, 5 stars from me.”

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Posted 2 years ago

“Well treated good service very very nice runner good delivery very good company well looked after on phone easy to order well done to your business many thanks colin rhodes Salisbury wilts uk ??”

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Posted 2 years ago

“Stair runner was as advertised and delivered promtly. runrug could provide more explanation as to whether or not underlay is required and /or the results and consequences. James”

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Posted 2 years ago

“I am very happy with the rug I bought from runrug. It was a good price & was delivered very quickly.”

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Posted 2 years ago

“Easy to order...quick and efficient delivery...nice product!”

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Posted 2 years ago

Runrug is rated 4.8 based on 6,772 reviews