Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.76

4.8 Rating 6,718 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 23rd February 2025

260

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are very happy with the way the rug turned out. Delivery was just a week or two after ordering. And we were able to install it ourselves! The only problem is a slight odor which I hope will not last long.”

Runrug 5 star review on 29th January 2024

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Posted 1 year ago

“Exactly as ordered. Easy quick service.”

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Posted 1 year ago

“Items were as shown on the website, arrived on time and were of good quality, would recommend to anybody”

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Posted 1 year ago

“It lovely under foot, looks great in my hallway. Doesn't move which is really important in the entrance way.”

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Posted 1 year ago

“Very happy with my runner that I have ordered more, good quality and it looks superb in my hallway, unfortunately I am unable to upload a photo”

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Posted 1 year ago

“Excellent rug was impressed by the quality it's really hard wearing which is good for a busy hall way and love the colour defo would buy more rugs from this company”

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Posted 1 year ago

“Very good quality.”

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Posted 1 year ago

“Love it! Better quality than what I thought it would be! Thank you!”

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Posted 1 year ago

“Fast delivery good quality”

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Posted 1 year ago

Dear Linda, Thank you so much for your incredible 5-star rating of Runrug! Your feedback means the world to us and we are thrilled to hear that you had a positive experience with us. Fast delivery and good quality are essential aspects of our commitment to provide the best service to our valued customers like yourself. We take great pride in ensuring that our products not only reach you in a timely manner but also meet the highest quality standards. Once again, thank you for choosing Runrug. We truly appreciate your support and hope to serve you again in the future!

Posted 1 year ago

“Excellent service and very speedy delivery. Rug and nonslip mat exactly as we ordered. Will definitely use again.”

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Posted 1 year ago

“My item was longer than expected, due to the last products in the warehouse being damaged. I was informed and kept up to date until new products arrived. Delighted when I finally got my hallway runner, as it looks great and is of good quality. Would definitely recommend.”

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Posted 1 year ago

“Ordered a runner for the hall. Expected quality and that's what I got.”

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Posted 1 year ago

“Ordered 4 rugs ,2 were not available,they contacted me and we rearranged my order , I received two rugs straight away and the other two a couple of weeks later.Great communication and service ,thank you Runrug”

Runrug 5 star review on 24th January 2024

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Posted 1 year ago

“Pleased with purchase and service thank you”

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Posted 1 year ago

“Excellent service all round - web site simple to use Delivery on time and product quality and appearance very good.”

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Posted 1 year ago

“Very smart... 2 long hallways now look stylish, coordinatd & no bits showing 🤗 Cost effective exercise & super speedy delivery”

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Posted 1 year ago

“The product was very easy to order & I was kept informed about the delivery. It arrived as described.”

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Posted 1 year ago

“Good quality”

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Posted 1 year ago

“Made to measure just as we asked great delivery, helpful staff on the phone”

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Posted 1 year ago

“So easy to put under a rug, it stopped slippage without marking the wood floor, unlike some black sticky ones I tried before. Makes my rug safer!”

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Posted 1 year ago

Runrug is rated 4.8 based on 6,718 reviews