Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

“Excellent runners, super quick delivery, thank you.”

Posted 2 years ago

Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Very good range and speedy delivery”

Helpful Report

Posted 2 years ago

Hi Steve, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“I could not be more delighted with my hall rug, its quality and speedy delivery. The customer service is absolutely exemplary. The rug ordered was slightly too narrow but the company dealt with my problem immediately without any fuss. I could not be happier.”

Helpful Report

Posted 2 years ago

Hi Hedvika, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Excellent service from a reputable company”

Helpful Report

Posted 2 years ago

Hi James, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Great service. Stair runner came on time. Carpet is good quality & has changed the look of my stairs.”

Runrug 5 star review on 23rd January 2023

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. The runner looks great on your staircase! We look forward to seeing you again soon. Runrug

Posted 2 years ago

“Absolutely love my rug goes perfect in my hall definitely recommend this company”

Helpful Report

Posted 2 years ago

Hi Rosemary, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Had just what I wanted at a great price with speedy delivery”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Really good runners that lay quite flat but being a runner in our hall laid over a carpet to protect it, they do tend to move around and have to be moved back into place fairly regularly!”

Helpful Report

Posted 2 years ago

Hi Julian, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“I give Runrug 5 stars because of how well they handled a problem that I had and the quality of their product. I ordered 13 stair rods that they advertised for 20% off on a flash sale but the sale price was not honored. When I wrote a review indicating my dissatisfaction they immediately responded with an email that my account was being credited with 20% of the purchase price. They have shown me that they are trying to do what is right and the product I received was a good product so I would do business with them again and I can recommend them to anyone who needs the products that they supply.”

Helpful Report

Posted 2 years ago

Hi Richard, Many thanks for your review. Once again, our sincere apologies for the issues experienced when trying to use the discount code. We've now reached out to you via email in an effort to resolve this for you. Thanks again, Runrug

Posted 2 years ago

“Vendeur de confiance avec un bon service commercial. Je m'explique : il y a eu une erreur dans la livraison et je n'ai pas reçu le bon produit (tapis d'escalier - mauvaise largeur expédiée ). Le service a été réactif et a pris en compte le retour à ses frais et la réexpédition du bon produit. Par ailleurs, aucun frais de douanes en ce qui me concerne.”

Helpful Report

Posted 2 years ago

Hi Xavier, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Nice experience, perfect dimention for my special little space.”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Perfect for our requirements. Great to have so many size and design options.”

Helpful Report

Posted 2 years ago

Hi Jacqueline, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“A well-made rug, with fast delivery. Thank you.”

Helpful Report

Posted 2 years ago

Hi Brian, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“An excellent service by this company. Order arrived on time. When contacted with further addition dealt with by very helpful agent.”

Helpful Report

Posted 2 years ago

Hi Ronald, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Absolutely love it!”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“I’m extremely pleased with my purchase. The website was easy to navigate and felt secure. My order arrived quicker than expected and I think the rug is great value for money as it feels like a quality product.”

Helpful Report

Posted 2 years ago

Hi Rhema, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Excellent Quality and service as always”

Runrug 5 star review on 22nd January 2023

Helpful Report

Posted 2 years ago

Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. It looks great in your home! We look forward to seeing you again soon. Runrug

Posted 2 years ago

“It's the right colour and size that I thought I have just put it down in my kitchen but so far so good”

Helpful Report

Posted 2 years ago

Hi Kathleen, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Great choice and great delivery.”

Helpful Report

Posted 2 years ago

Hi Stephen, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“I had decided to restore my stair case and ordered myself a runner. A day or so later I realised I needed grippers and underlay.I ordered them from runrug ob a next day delivery. With the help of the YouTube video I fitted both myself and now have a beautiful staircase in keeping with my Victorian house”

Helpful Report

Posted 2 years ago

Hi Sarah, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We're confident the finished staircase is going to look amazing! We look forward to seeing you again soon. Runrug

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug Reviews