Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

4.8 Rating 6,727 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,727 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 27th February 2025

261

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product just as it is advertised. LOVE, LOVE, LOVE THIS PRODUCT AND COMPANY. We have very energetic beagles and real hardwood floors that need protection. Runrug provides the customer with a myriad of sizes and choices, each beautiful. Hardest part, was picking the right one. Received runner today and very happy and pleased with appearance and durability. You are going to love your new runner from Runrug!”

Helpful Report

Posted 1 year ago

Thank you so much, Sherri, for your wonderful 5 star rating of Runrug. We are so glad that you have found the perfect runner to protect your beagles and hardwood floors! We are really happy you love the product and company and we appreciate your loyalty. Thank you for being part of the Runrug family!

Posted 1 year ago

“You never answer the phone. Your products don’t look like they appear on your website. Deceiving the customer is not good.”

Helpful Report

Posted 1 year ago

“Runrug have been very helpful with my orders. They have been professional and pleasant. I ordered the wrong rug and I quickly recieved a refund and ordered another one, nothing too much trouble would definitely recommend Runrug.”

Helpful Report

Posted 1 year ago

“Service was very good and quality of the runner is excellent.”

Helpful Report

Posted 1 year ago

“Great chooses, sizes very good chooses Quick deliver great quality”

Helpful Report

Posted 1 year ago

“Excellent service beginning to end , ordered over the phone and the help and advice was excellent . Ordered my runner & it arrived promptly the next day . Runner is excellent quality and has transformed my stairs . Great company .”

Helpful Report

Posted 1 year ago

“Runner arrived one day early, exactly what we wanted, good quality, very happy with purchace.”

Helpful Report

Posted 1 year ago

“We don’t have it installed yet, but I love the rug, the colors are perfect.”

Helpful Report

Posted 1 year ago

“Very prompt service. Quality products”

Helpful Report

Posted 1 year ago

“Perfect fit, good quality to..”

Helpful Report

Posted 1 year ago

“So fun! Overall, very happy with this purchase.”

Helpful Report

Posted 1 year ago

“Fantastic website and service- was delivered in almost 48 hrs. Note the man made vs natural fibers when ordering”

Helpful Report

Posted 1 year ago

“Arrived on time. Very pleased with the colour & design”

Helpful Report

Posted 1 year ago

“Love this carpet just the right colour for my kitchen, lovely quality would highly recommend.”

Helpful Report

Posted 1 year ago

“The hall runner is perfect, delivery is excelent price great.”

Helpful Report

Posted 1 year ago

“Excellant product as specified keen price fast delivery”

Helpful Report

Posted 1 year ago

“Happy with our purchase.. Have used this Company before. They are very prompt and the quality of their rugs is excellent.”

Helpful Report

Posted 1 year ago

“The zebra rug looks amazing in my new flat. It's also soft to walk on and lies flat on the floor. I love it. It suits my African themed hallway. The photo upload appears not to have worked....?”

Helpful Report

Posted 1 year ago

“Excellent service. Easy to order & fast delivery.”

Helpful Report

Posted 1 year ago

“The quality of the product is very good and well worth the price, customer service is excellent.”

Helpful Report

Posted 1 year ago

Runrug is rated 4.8 based on 6,727 reviews