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Runrug Reviews

4.8 Rating 6,758 Reviews
94 %
of reviewers recommend Runrug
4.8
Based on 6,758 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Runrug Reviews
This product performs as described in the write up. It was easy to apply.
Helpful Report
Posted 2 years ago
Delighted with the hall carpet. It was exactly what I wanted. Quality excellent, thank you. Delivery on time excellent service.
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Posted 2 years ago
Simple to order arrived fast and very satisfied with the products.Would recommend.
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Posted 2 years ago
Two long runners bought, excellent quality, fast delivery and purchased at the best price. Highly recommended.
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Posted 2 years ago
The rugs are good quality and arrive quickly. I'm very happy to use this company for carpeting and have done so a few times.
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Posted 2 years ago
Love the rug - delivered earlier than expected.
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Posted 2 years ago
Good price , seems like good quality rug and promptly delivered. What more to say!
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Posted 2 years ago
I was looking for a runner long enough for my large hallway and hard wearing enough to survive 2 cats. Runrug has a great choice at very reasonable prices. Order and delivery were hassle free.
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Posted 2 years ago
Carpet delivered quickly- and perfect for what I needed
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Posted 2 years ago
Very quick delivery. Rug is darker than pictures suggest but overall quality of runner seems very good. Seems hard wearing which is ideal for hallway. Happy with purchase.
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Posted 2 years ago
Purchased a hallway runner, it arrived much earlier than expected. It wasn’t quite the same colour as online, Joe was extremely helpful in taking pictures of more runners in the factory and emailing them over, we haven’t come to a decision on one yet but will certainly be purchasing a runner through this extremely helpful and efficient company!!
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Posted 2 years ago
The hall runner arrived promptly but was rolled and wrapped so tightly that even now after 6 weeks it hasn't fully flattened out which is annoying.
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Posted 2 years ago
Hallway runner and matching door mat. Unfortunately the two didn’t match in shade. Contacted the company and could not fault the customer service on rectifying the mistake. New runner dispatched immediately and other one uplifted. Easy transactions.
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Posted 2 years ago
Pleased with the order and delivery time was spot on.Excellent serv8ce
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Posted 2 years ago
Quick delivery and beautiful rug/runner. Good quality and does what expected. There are some lovely designs on the web page so lots of choice to match any decor. The carrier tracking not best but I was home fortunately. Would recommend.
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Posted 2 years ago
Easy website to navigate, great product, great service. Like the many different dimensions of runners.
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Posted 2 years ago
Very good quick service. Was amazed how easy the whole process was. Fast delivery.
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Posted 2 years ago
Great quality and easy to install! I went into a well known carpet chain and was quoted £800 for a stair runner. Using runrug I managed to buy and install for less than £200. So worth it .. and I’m hopeless with DIY - the videos are really helpful. Couldn’t recommend more. Wish I could upload pictures with this review as it looks ace!
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Posted 2 years ago
Great selection of rugs, happy with our choice and it arrived quickly as described.
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Posted 2 years ago
Good depth of pile very satisfied.
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Posted 2 years ago
Runrug is rated 4.8 based on 6,758 reviews