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Runrug Reviews

4.8 Rating 6,772 Reviews
94 %
of reviewers recommend Runrug
4.8
Based on 6,772 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Runrug Reviews
Great price. Speedy delivery.
Helpful Report
Posted 2 years ago
Carpet very good quality excellent value for money
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Posted 2 years ago
Excellent service, great runner for the money, highly recommended. I will definitely be buying from you again.
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Posted 2 years ago
So easy to order and fast delivery .
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Posted 2 years ago
Pleasantly surprised at the quality of the run for the price. Great service, would definitely recommend.
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Posted 2 years ago
I bought 2 stair runners from this company. They were both excellent quality and just what I wanted. Prices were excellent and the delivery was very quick. I would recommend these to anyone and will be using them again.
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Posted 2 years ago
run rug were very helpfull when our order got lost with the delivery people they sent replacement next day delivery, well done run rug
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Posted 2 years ago
2 runners bought. Well priced,good quality, dispatched and delivered quickly. Followed up within days of a money off offer whats not to like? Will be first port of call in future and would recommend to family.
Helpful Report
Posted 2 years ago
THe rug has developed a crease in the centre of the length and will not pull straight
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Posted 2 years ago
Ordered this product before and it works. Quick delivery.
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Posted 2 years ago
Easy site to use good quality rug and competently price quick delivery
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Posted 2 years ago
Very pleased with our hall runner, good quality and looks great. Excellent delivery service. Would definitely recommend runrug.
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Posted 2 years ago
Excellent service in all respects and more than satisfied with the rugs when we received them.
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Posted 2 years ago
Lovely stair runner and arrived really quickly. As my original choice was not in stock the company gave me a number of options brilliant service
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Posted 2 years ago
Excellent product great delivery
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Posted 2 years ago
fantastic service with quality products excellent
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Posted 2 years ago
Excellent choice of sizes and prompt delivery. Product as described and easy ordering system.
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Posted 2 years ago
Definitely as advertised. Nice looking Carnaby rug delivered to the requested dimensions.
Helpful Report
Posted 2 years ago
I ordered a 20-foot carpet runner, but received only an 8-foot piece. I contacted Runrug and the customer support rep (Joe Riley) arranged to send me a 14-foot piece including a little extra to account for splicing, since I had already started installing the first piece - didn't notice length until too late. The new piece arrived but the colour was completely mismatched. Joe helped me with the return and with selecting a new pattern (the one we wanted was now out of stock) and sent the replacement 20-foot runner which worked fine. Some complications getting there, but Joe was very helpful and got us what we wanted with no additional charge to us, and gave us a discount because of the inconvenience.
Helpful Report
Posted 2 years ago
I’m so happy I found the site for RunRug. My wife is very demanding and particular. Once I showed her the large variety of colors and that we could get in any length, I was impressed. My order was delivered so quick with no errors or emails stating your order was delayed for this or that reason, I was more impressed. Since my first order, I’ve placed several more, all with quick receipt of high quality stair runners. Thanks
Helpful Report
Posted 2 years ago
Runrug is rated 4.8 based on 6,772 reviews