Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.76

4.8 Rating 6,714 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,714 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 23rd February 2025

260

Anonymous

Anonymous // 01/01/2019

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“Absolute qaulity products .good prices and very quick delivery .informed with delivery dates .tracking will use again all sizes are true to spec”

Helpful Report

Posted 11 months ago

“Excellent service, good value and fast delivery. There is only one small criticism which is the underlay which is the same witdth as the rug, and tends to show slightly on a long rug. Having said that, the quality of the rug is Excellent.”

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Posted 11 months ago

“The courrier was so friendly and funny lovely man”

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Posted 11 months ago

“I was pleasantly surprised at the quality and look of the runners I purchased. The products looked exactly as advertised. They arrived quickly. I highly recommend Runrug”

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Posted 11 months ago

“Quite surprised at quality of rug Very pleased”

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Posted 11 months ago

“It is not fit for purpose and will not lay flat. I was led to believe it would be ok on a carpet. Definitely not. Lot of bulges. Unsightly & hazardous. Waste of money.”

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Posted 11 months ago

Hello, I am very sorry to hear you are unhappy with your purchase. The Aztec range can take a bit of time to lay flat and acclimatise due to the material used and the fact that it has to be rolled up tightly to be transported. As stated within the product description it is also anti slip on carpet but the effectiveness depends on the thickness of the carpet it is sat on. The thicker the carpet, the less effective it will be. If you would like to contact us directly, we'll be more than happy to work with you on finding you something more suited to your needs. help@runrug.com Thank you.

Posted 11 months ago

“Runner to hold carpet on wood floor”

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Posted 11 months ago

“arrived when said it would and finding what i want very easy”

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Posted 11 months ago

“Easy to use online ordering,, excellent product, speedy delivery - brilliant service all round”

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Posted 11 months ago

“Both the Quality and the colour of the rug was excellent.”

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Posted 11 months ago

“Straightforward ordering process, quick delivery and great product”

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Posted 11 months ago

“Super Qualität Schnelle Lieferung Bei Fragen sehr schnelle Antworten”

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Posted 11 months ago

“Great experience from start to finish. Delivery was quick. Will definitely order something in the future.”

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Posted 11 months ago

“Clear website nice products very fast delivery. Very happy”

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Posted 11 months ago

“The rug looks great and I would definitely buy from Runrug again”

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Posted 11 months ago

“Absolutely love our new runners . The quality is amazing and the colour is just as described. Fast delivery. Would highly recommend this company.”

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Posted 11 months ago

“Exactly as advertised, ordered and delivered. These look great and delivery was earlier than expected. We are now putting stair runners / rods on the remaining stair cases in the home and will buy from Runrug again.”

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Posted 11 months ago

“very pleased with 3 x 5m red runner”

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Posted 11 months ago

“Really pleased easy to keep clean”

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Posted 11 months ago

“Good quality, priced well arrived in good time Paid for next day delivery but turned up two days later”

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Posted 11 months ago

Runrug is rated 4.8 based on 6,714 reviews