Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.75

4.8 Rating 781 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 781 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 23rd August 2024

Clinton Barnett

Rhinox Group Ltd 5 star review on 17th August 2024

AIDAN VALLELY

Rhinox Group Ltd 5 star review on 20th July 2024

Ed Kershaw

Anonymous

Anonymous // 01/01/2019

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“Excellent service and quality product!”

Helpful Report

Posted 5 days ago

Hi Neil, thank you for taking the time to leave us a 5* review. I am pleased to hear you are pleased with the quality of the products and the level of service we provide as with every customer we strive to provide excellent service. If you need anything else, please do let me know. Kind regards, Claire - Customer Service Manager

Posted 4 days ago

“Order two items from Rhinox a riddle rake bucket and a root ripper tooth. Items came before the date as suggested 👍. Well made products should last a long time and fit perfectly. A big thank you ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 1 week ago

Hi Gary, thank you taking the time to leave us a 5* review and also sending over those great pictures. I am delighted to hear that you are happy with your products and service you received. If you need anything else, don't hesitate to get in touch. Kind regards,

Posted 1 week ago

“This is the second Rhinox bucket I've ordered, always prompt service and quality prtoduct.Thanks”

Helpful Report

Posted 1 week ago

Hi Tony, thank you for the 5* review. It is always nice to hear that out repeat customers are happy with quality of products and service we provide. we always welcome any feedback as we strive to give every customer an excellent service. If you need anything else, don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 week ago

“very good easy to order delivered in good strong packageing”

Helpful Report

Posted 1 week ago

Hi Jim, thank you for taking the time to leave us a review, we always welcome any feedback so we can improve. I am pleased you found the order process easy and were happy with how the item arrived. If you need anything else please let me know. Kind regards, Claire - Customer Service Manager

Posted 1 week ago

“Ordered a clay bucket and was told it would need to be manufactured and could take up to 10 days. It was on the machine and working on the 5th day!! Another quality bucket with outstanding customer service. Can't recommend them enough.”

Helpful Report

Posted 1 week ago

Hi Shaun, thank you for taking the time to leave us a 5* review. We always try and do what we can to ensure our customers requirements are met, i am pleased that we were able to turn this around in such a quick time for you. If you have any other requirements, don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 week ago

“Excellence service nice friendly helpful on the phone ,”

Helpful Report

Posted 1 week ago

Hi Pete, thank you for taking the time to leave us a review, we appreciate any feedback from our customers. I am pleased you were happy with the customer service we provide and that you found our customer service team friendly and helpful. If there is anything else you require, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 week ago

“Ordered bucket delivered next day what can I say very very good company”

Helpful Report

Posted 1 week ago

Hi Gabriel, thank you for taking the time to leave us a review. I am pleased to hear you are happy with the service and speed in which we operate. If you have any other requirements, don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 week ago

“Great service as always, well built buckets and accessories.”

Helpful Report

Posted 2 weeks ago

Hi Michael, thank you for taking the time to leave us a 5* review. I am pleased, that you are happy with the service we provide and quality of our products. If there is anything else you need, please let me know. Kind regards, Claire - Customer Service Manager

Posted 2 weeks ago

“Great quick delivery and customer support .”

Helpful Report

Posted 2 weeks ago

Hi Daniel, thank you for taking the time to leave us a 5* review. I am pleased that you found our delivery speeds fast and our service great. If there is anything else you need, please let me know. Kind regards, Claire - Customer Service Manager

Posted 2 weeks ago

“Good to deal with and quick to respond to questions”

Helpful Report

Posted 3 weeks ago

Hi Thomas, thank you for taking the time to leave us a 5* review. We pride ourselves on the speed in which we operate and respond to enquiries so it's to hear that you feel that we are fast in what we do. If there is anything else you need, please let me know. Kind regards, Claire - Customer service manager

Posted 2 weeks ago

“Absolutely fantastic products with absolutely fantastic customer service to go with it!! Highly recommend used many times and never disappointed!”

Helpful Report

Posted 3 weeks ago

Hello, thank you for taking the time to leave us a 5* review. I am pleased to hear you found our customer service fantastic and are always pleased with what we provide. If you need anything else at all, please let me know. Kind regards, Claire - Customer Service Manager

Posted 2 weeks ago

“Good quality strong , fast delivery. Worn the paint off a bit.”

Helpful Report

Posted 3 weeks ago

Hi Tim, thank you for taking the time to leave us a 5* review. I am pleased to hear you find our product high quality and were happy with the speed in which we can deliver. If there is anything else you require, don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 weeks ago

“Great service next day delivery 👍”

Helpful Report

Posted 3 weeks ago

Hi Nicholas, thanks for taking the time to leave us a 5* review. I am pleased you were happy with the next day delivery and the service you received. If you require anything else at all, please let me know. Kind regards, Claire - Customer Service Manager

Posted 3 weeks ago

“Easy to order, delivered next morning. Looks a great quality bucket at a competitive price. Youtube video explaining the benefits of the bucket helped decide the specification to choose.”

Helpful Report

Posted 4 weeks ago

Hi Clive, thank you so much for taking the time to leave us a 5* review. I am delighted to hear you are pleased with the service and products and also its nice to hear our customers find our YouTube videos helpful. If there is anything else you need, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 4 weeks ago

“The buckets are a very compaative price - and being on the isle of wight , it was nice not being fleeced to get the bucket sent over ! refereshing :P cheers”

Helpful Report

Posted 4 weeks ago

Hi Oliver, thank you for taking the time to leave us a 5* review. I am pleased you are happy with the service and price of our products. If you need anything else at all, please do let us know. Kind regards, Claire - Customer Service Manager

Posted 4 weeks ago

“Excellent service. I wanted a ripper tooth that had to be fabricated. I was told that there was a 10 day lead in. After asking if it could be any quicker it came within a week. I can’t praise Rhinox enough. I will certainly use them again”

Helpful Report

Posted 4 weeks ago

Hello, thank you for the 5* review. I am delighted to hear that you received great service and are happy with the product received. We always try and do whatever we can to support our customers and I am pleased on this occasion we were able to get this out quicker for you. If there's anything else you need, please let me know. Kind regards, Claire - Customer Service Manager

Posted 4 weeks ago

“Thank you Rhinox team for the quick response to my enquiry, The efficiency and assistance was well above average, as with good prices including shipping for the parts purchased.”

Helpful Report

Posted 1 month ago

Hello Callum, thank you for the 5* review. I am pleased to hear that you found the order processing and service efficient and above average. This is great to hear that our international customers feel we provide a good service and great products. If you need anything else at all, please do get in touch. Kind regards, Claire - Customer service manager

Posted 1 month ago

“Great service and great quality buckets”

Helpful Report

Posted 1 month ago

Good morning, thank you for taking the time to leave us a 5* review. Every review means a lot to us and it is always nice to hear that our customers are happy with the service we provide and the quality of the products we provide. If there is anything else you require, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 1 month ago

Hi John, thank you for taking the time to leave us a 5* review. It is always nice to hear that you feel you received good service as we do pride ourselves on the customer service we provide. If there is anything else you require, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 1 month ago

“Very good customer service and very fast delivery of buckets Thanks for the sweets”

Helpful Report

Posted 1 month ago

Hi Gary, thanks for the great review! We are pleased you are happy with the service you got from us and we look forward to assisting you again in the future. Many thanks, Michaela- Internal Account Manager

Posted 1 month ago

Rhinox Group Ltd is rated 4.8 based on 781 reviews