Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.75

4.8 Rating 782 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 782 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 23rd August 2024

Clinton Barnett

Rhinox Group Ltd 5 star review on 17th August 2024

AIDAN VALLELY

Rhinox Group Ltd 5 star review on 20th July 2024

Ed Kershaw

Anonymous

Anonymous // 01/01/2019

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“Normally use Rhinox for buckets etc. Wanted 36" riddle basket. Site states 10 working days. Tried elsewhere and quoted the same time. How long did it actually take 38 working days and I had to chase it three times. Really poor service. In future will contact other supplier as the delivery cannot be as slow as this was.Disappointed.”

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Posted 1 year ago

Hello, Thank your for your review, please could you let me know your order number so I can take a look into this? This is definitely not our usual process!

Posted 1 year ago

“Excellent service. Very quick and helpful.”

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Posted 1 year ago

Hi Vincent, Thank you for your detailed review of our product. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. We look forward to the next time we're able to serve you again. Have a wonderful day. Jay

Posted 1 year ago

“Very good Quality I have had a Rhinox bucket before very good”

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Posted 1 year ago

Hi Derek, Thank you so much for taking the time to share your experience at Rhinox. We take pride in knowing our customers are happy with their experience. Can wait to have you soon!! Cheers Jay

Posted 1 year ago

“Delivered rapidly, bucket looks and seems to be excellently made, obviously proof is in testing and as I’ve only had it a few days , it has not been in the ground yet, but I’m optimistic it’s going to do its job, 👍”

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Posted 1 year ago

Hi Francis, Thank you for taking the time to leave us a review. We are very happy to hear that your experience with us was an amazing one! We look forward to the next time we're able to serve you again. Have a wonderful day. Jay

Posted 1 year ago

“Fast and efficient service,. Website could be simplified as I am sure most excavators will be fitted with the same quick hitch so the attatchments will fit any machine of a similar size.”

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Posted 1 year ago

Hi John, Thank you for taking the time to leave us a review. You are more than welcome, we are very happy to hear that your experience with us was an amazing one! We look forward to the next time we're able to serve you again. Have a wonderful day. Jay

Posted 1 year ago

“Great service, speedy delivery. Product is just what I wanted”

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Posted 1 year ago

Hi Ryan, Thank you for your detailed review of our product. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. We look forward to the next time we're able to serve you again. Have a wonderful day. Jay

Posted 1 year ago

“600mm bucket delivered exactly as promised 👍”

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Posted 1 year ago

Hi Tom, Were so happy to hear you had a great experience at Rhinox. Your review made our day! Our whole team works very hard to keep our customers happy. Thanks again, and we hope to serve you again soon. Jay

Posted 1 year ago

“Good and quick service. Only disappointing thing was that the Delivery was much more than the website specified.”

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Posted 1 year ago

Hi Jonathan, Thanks for letting us know, we apologies for the little delay. we were not expecting for that too. We cant wait to have you back! Jay

Posted 1 year ago

“Very fast and efficient service”

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Posted 1 year ago

Hi Stewart, Were so happy to hear you had a great experience at Rhinox. Your review made our day! Our whole team works very hard to keep our customers happy. Thanks again, and we hope to serve you again soon. Jay

Posted 1 year ago

“Customer service Excellent, Goods arrived in very quick time. Would recommend to others without hesitation”

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Posted 1 year ago

Hi, Thank you so much for taking the time to share your experience at Rhinox. We can’t wait to have you back! Jay

Posted 1 year ago

“Easy to use web site Delivery was on time Prices are good Would definitely be using RHINOX againn”

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Posted 1 year ago

Hi Keith, Thanks so much for your feedback! We’re really glad you recieved your item on time! We look forward to the next time we're able to serve you again. Have a wonderful day. Jay

Posted 1 year ago

“Great communication to discuss requirement, quality products, great price with a next Day delivery, excellent service Thank you”

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Posted 1 year ago

Hi Danny, Thank you so much for taking the time to share your experience at Rhinox. We take pride in knowing our customers are happy with their experience. We can’t wait to have you back! Cheers, Jay

Posted 1 year ago

“Excellent customer service, next day delivery delayed due to issues with courier service but Rhinox refunded the carriage cost as a gesture of goodwill”

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Posted 1 year ago

Hi, Thank you so much for taking the time to share your experience at Rhinox. We take pride in knowing our customers are happy with their experience. We look forward to the next time we're able to serve you again. Have a wonderful day Jay

Posted 1 year ago

“Ordered my buckets on Tuesday 4th April via website after speaking to Dave, expected them to arrive on the Thursday (Next day delivery?) ready for a long weekend of work, but unfortunately they did not arrive.. went on the supplied tracking information and there was no details at All. Very disappointed as I’ve lost the whole weekend of work. As for the buckets themselves I cannot comment until I receive??”

Helpful Report

Posted 1 year ago

Hi Neil, We apologize for the delay, We are not excepting for that too. Everything should be fine now. We cant wait to have you back! Cheers, Jay

Posted 1 year ago

“Good value, but more importantly they listen to their customers needs and try to help them. I will never be a big customer but was treated as they would there biggest Very nice people”

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Posted 1 year ago

Hi Jon, Were so happy to hear you had a great experience at Rhinox. Your review made our day! Our whole team works very hard to keep our customers happy. Thanks again, and we hope to serve you again soon. Jay

Posted 1 year ago

“great product great service ,ordered 2pm arrived 10am next morning .warren was very helpful. thanks john”

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Posted 1 year ago

Hi John, Thank you so much for taking the time to share your experience at Rhinox. We take pride in knowing our customers are happy with their experience. We can’t wait to have you back Jay

Posted 1 year ago

“excellent company to deal with. fantastic build quality. ordered online at 11.00am delivered by 10.30am following day. will have no hesitation in using this company again.”

Helpful Report

Posted 1 year ago

Hi, Thanks so much for your feedback! We’re really glad you recieved your item on time! We look forward to the next time we're able to serve you again. Have a wonderful day. Jay

Posted 1 year ago

“Reliable , very good quality and they respect the deadlines of delivery in case they have to be build acording to the specs”

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Posted 1 year ago

Hi Ovidio, Thank you for your detailed review of our product. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. We look forward to the next time we're able to serve you again. Have a wonderful day. Jay

Posted 1 year ago

“I'm sure the digger bucket is as good as the others I already have. But I wouldn't know, as my 'next day delivery' is still not here 4 days later. Unfortunately, Rhinox have chosen to use Fed Ex who seem to take pride in elevating the every-day incompetence of delivery companies to a whole new level. Had I realised FedEx were going to be used, I would have saved myself the trouble and elected to collect the bucket on foot. Would have been quicker and less hassle.”

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Posted 1 year ago

“Excellent service and very quick delivery will defiantly recommend to others and use again”

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Posted 1 year ago

Hi Frank, Thank you so much for taking the time to share your experience at Rhinox. We can’t wait to have you back! Jay

Posted 1 year ago

Rhinox Group Ltd is rated 4.8 based on 782 reviews