Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.74

4.7 Rating 747 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.7

Based on 747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 23rd August 2024

Clinton Barnett

Rhinox Group Ltd 5 star review on 17th August 2024

AIDAN VALLELY

Rhinox Group Ltd 5 star review on 20th July 2024

Ed Kershaw

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery good correspondence”

Helpful Report

Posted 4 months ago

Hi Paul, thank you for the 5* review, i am delighted to hear you are pleased with the quick delivery times and our service. If there is anything else you need please let us know. Kind regards,

Posted 4 months ago

“Very helpful people and an excellent product”

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Posted 4 months ago

Good Morning, thank you for you 5* review. It is always nice to hear our customers are happy with the service we provided and the quality of the products we supply. If there is anything else you need, please do let us know. Claire - Customer Service Manager

Posted 4 months ago

“Spot on product, made to order product, delivery as expected”

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Posted 4 months ago

Hi Graham, thank you for the 5* review. I am pleased to hear you are happy with the products an service you received. If there is anything else you require, please don't hesitate to get in touch. Many thanks Claire - Customer Service Manager

Posted 4 months ago

“Super quick delivery, product and service is excellent, will definitely use again and tell others too.”

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Posted 4 months ago

Hello NJ Davenport, thank you so much for your 5* review. I am delighted to hear you had a great experience with us and were pleased with the service and products we offer as we do pride ourselves on our customer service and the quality of our products. thnaks again for recommending us, if you need anything else please get in touch. Many thanks, Claire - Customer Service Manager.

Posted 4 months ago

“Easy process from start to finish, Nothing was a hassle and the response from Warren and his team was fantastic. Ordered at 12.30pm Monday and was with be before 10am on the Tuesday morning. Will certainly be ordering more attachments from Rhinox in the future”

Helpful Report

Posted 4 months ago

Hi David, thank you for the 5* review. I am pleased you were happy with the service provided and the speed in which we deliver. We look forward to supplying you in the future. Kind regards, Claire - Customer Service Manager.

Posted 4 months ago

“Great products and keen pricing. The sales team very helpful providing advice and guidance, Jethro in particular was extremely helpful. The videos on the website and YouTube also very helpful making you aware of products best for your machine.”

Helpful Report

Posted 4 months ago

“Quick response time, on the phone pricing and delivered the next day, Thank Fenton great service.”

Helpful Report

Posted 4 months ago

Hello, thank you for the 4* review. I am pleased to hear you were happy with the service Fenton provided, i will be sure to let him know. If you need anything else please let us know. Thanks Claire- Customer Service Manager

Posted 4 months ago

“Good buckets & very fast delivery”

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Posted 4 months ago

Good morning Mark, thank you for your 5* review. I am pleased you are happy with the quality of the buckets and the service you received. If you need anything else, please do let me know. Many thanks, Claire - Customer Service Manager

Posted 4 months ago

“Fantastic company! A lovely, friendly, helpful lady on the phone helped me select the correct bucket and it was delivered within 24hrs as promised. An absolute bargain, the bucket is very good quality, and they even attached a bag of sweeties to the order! Can't recommend enough, will go for Rhinox for all attachments from now on.”

Helpful Report

Posted 4 months ago

Good morning Gareth, thank you for your 5* review. We pride ourselves on customer service, so i am pleased to hear you were happy with the service we provided. I am also happy to hear how happy you are with our products, f you need anything else let us know. Many thanks Claire - Customer Service Manager

Posted 4 months ago

“good products, very quick response to order.”

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Posted 4 months ago

Hi Tony, thank you for the 4* review. I am delighted to hear you are pleased with the products and our response times. At Rhinox we pride ourselves on our customer service and response/delivery times so i am pleased to hear we met your expectations. If there is anything else you need please do let me know. Many thanks Claire - Customer Service Manager.

Posted 4 months ago

“A well made strong bit of kit supper fast delivery ordered it on Wednesday it was on digger Friday and stuck in the ground working very please”

Helpful Report

Posted 4 months ago

Hi Simon, thank you for your 5* review. I am pleased to hear you are happy with the service provided and the speed in which we deliver. If there is anything you need please do get in touch. Many thanks Claire - Customer Service Manager

Posted 4 months ago

“RJ & KD Mclean cannot fault the excellent products and service that Rhinox provide. Being a Takeuchi Dealership, we want to ensure that our customers get the best possible product they can with their Takeuchi Excavator. Thanks to Fenton, Claire and the whole Rhinox team for their ongoing support to ensuring we can supply a quality machine and buckets on time. FYI Charles and Al love the Haribo’s and goodies. - RJ & KD Mclean Ltd”

Helpful Report

Posted 4 months ago

Hi Charles, thank you for your lovely review and continued business. If there is anything you need please do get in touch. many thanks Claire

Posted 4 months ago

“Very good service”

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Posted 4 months ago

Hi Dawid, thank you for the great review. We are pleased you had a fab experience with us and look forward to assisting you again soon. Many thanks Michaela- Internal account manager

Posted 4 months ago

“arrived in good order,good packaging, extremely fast delivery,thankyou”

Helpful Report

Posted 4 months ago

Hi Nigel, thank you for the excellent review, we are pleased you had a great experience with us and look forward to assisting you again in the future. Many thanks Michaela- Internal account manager

Posted 4 months ago

“Bobcat 18” bladed bucket Excellent quality better than original, Makes a nice little scooping bucket after digging and braking ground, also a nice size for filling small dumper or barrow Without spilling over, I will be returning for more equipment, very helpful staff, Super fast delivery. Thanks Chris .”

Helpful Report

Posted 4 months ago

Hi Chris! Thanks for the lovely review! Great to hear you had a positive experience buying from us, we look forward to assisting you with more equipment in the near future. Many thanks Michaela- Internal Account Manager

Posted 4 months ago

“I'd been following Rhinox for a couple months on YouTube, etc, to get an idea of their equipment and accessories. There are other manufacturers with similar equipment but I felt confident that Rhinox would be the best fit for my needs. I run a property development and landscaping company in and around Inverness (EK Property & Landscaping) so operate a 1.5T Volvo excavator. Just bought the 900mm Rake Riddle bucket. It is without a doubt the best and most versatile bucket I have used on a mini Ex. Solid build and perfect design means it rakes the surface vegetation and curls into the ground with ease. Highly recommend this bucket from Rhinox. They have excellent customer service too and ordering online through to delivery was as easy as making a brew. Will be back soon to order a quick hitch. Cheers 😎”

Helpful Report

Posted 4 months ago

Thanks Ed for the excellent review, and for sharing these fantastic images of our bucket put to work! We love seeing photos! Great to see you had a excellent experience shopping with us and we look forward to assisting you again in the future. Many Thanks Michaela- Internal account manager

Posted 4 months ago

“Excellent speedy service”

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Posted 4 months ago

Hi Andrew, thank you so much for your 5* review. I am delighted to hear you were pleased with our speed and service, they are 2 things we pride ourselves on here at Rhinox, our customer service and our speedy deliveries. If there s anything else you need, please do't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 4 months ago

“Great service!”

Helpful Report

Posted 4 months ago

Hi Campbell, thank you for the 5* review. I am pleased to hear that you are happy with the service we provided as we pride ourselves on our customer service. If you need anything else at all, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 4 months ago

“very pleased good service”

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Posted 4 months ago

Hi Brian, thank you so much for your 5* review. I am pleased you are happy with the service provided, we pride ourselves n our customer service so we are always delighted when you customers are happy with the service. If You need anything else please do let us know. Kind regards, Claire - Customer Service Manager

Posted 4 months ago

“Been using Rhinox for all my digger bits. Good value, good product and great customer service, not sure what else you could want”

Helpful Report

Posted 4 months ago

Hi David, thank you for the excellent review and for your repeat custom. We look forward to assisting you again in the near future. Many thanks, Michaela- Internal Account Manager

Posted 4 months ago

Rhinox Group Ltd is rated 4.7 based on 747 reviews