Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.75

4.8 Rating 782 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 782 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 23rd August 2024

Clinton Barnett

Rhinox Group Ltd 5 star review on 17th August 2024

AIDAN VALLELY

Rhinox Group Ltd 5 star review on 20th July 2024

Ed Kershaw

Anonymous

Anonymous // 01/01/2019

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“Easy purchase fast delivery”

Helpful Report

Posted 1 year ago

Hi John, Thank you for taking the time to leave us a review. We are very happy to hear that your experience with us was an amazing one! Have a great day! Jay

Posted 1 year ago

“after checking online, and being confirmed 8 riddle rake buckets were in stock and ordered with next day dalivery, over 4 weeks later the bucket arrives with no apology or explanation, i could have got it ordered and delivered from abiljo within 4 days, emails were sent and no response was given, not good service.”

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Posted 1 year ago

Hi Neil, We would like to apologize for the miscommunication, We will make sure this wont happen again. Cant wait to have you back. Jay

Posted 1 year ago

“Good service, arrived on time.”

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Posted 1 year ago

Hi William, Thank you for taking the time to leave us a review. We are very happy to hear that your experience with us was an amazing one! Have a good one! Jay

Posted 1 year ago

“Riddle bucket arrived today looks very well made, communication could have been better throughout process but product looks very good cheers”

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Posted 1 year ago

Hi David, Thanks so much for your feedback! We’re really glad you recieved your item on time! We look forward to the next time we're able to serve you again. Have a wonderful day. Jay

Posted 1 year ago

“Paid for a bucket got scammed. This company is a total con don’t buy from here they will take your money and you will never get anything or be able to contact anyone”

Helpful Report

Posted 1 year ago

Hello Jack, Thank you for your review. I'm not sure what has happened for you to leave such a negative review, however please rest assured we do not 'scam' people. I have looked through the details Reviews.io has submitted alongside your review, and cannot see any orders associated with your name or email address. Could it be that you have accidently left the review for the wrong company? If not, please email: sales@rhinox-group.com, or give us a call on 01430 259 259 - Our opening hours are 0730-1630 Monday - Friday (Excluding bank holidays, of which we have had a lot recently!)

Posted 1 year ago

Hey Jack, Sorry, just realised your order was placed for the US/Canada market. It looks like there was an issue with the FedEx label, meaning your item was returned back to our shipping warehouse in Alabama. Sadly FedEx still class this as 'Delivered' so it was missed from our system. We will be in touch and put a plan in place ASAP for you. I believe the communication issue is due to us having bank holidays here in the UK. Sorry for the confusion and the inconvenience.

Posted 1 year ago

“Thank you for fast delivery”

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Posted 1 year ago

Hi Vio, Were so happy to hear you had a great experience at Rhinox. Your review made our day! Our whole team works very hard to keep our customers happy. Thanks again, and we hope to serve you again soon. Jay

Posted 1 year ago

“Ordered Wednesday - delivered Thursday! Awsome!”

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Posted 1 year ago

Hi Richard, Thanks so much for your feedback! We’re really glad you recieved your item on time! We look forward to the next time we're able to serve you again. Have a wonderful day. Jay

Posted 1 year ago

“well made, good price quick delivery”

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Posted 1 year ago

Hi Paul, Thank you so much for taking the time to share your experience at Rhinox. We take pride in knowing our customers are happy with their experience. We look forward to the next time we're able to serve you again. Have a wonderful day! Jay

Posted 1 year ago

“Terrible service I ordered a bucket 18 working days ago and it still hasn’t arrived I will not be using this company again”

Helpful Report

Posted 1 year ago

Hello, Really sorry for the delay in getting this order to you. We are sadly running behind on our production lead time. However I can confirm that your Riddle Bucket has been shipped today, so should be with you on Tuesday due to the bank holiday weekend. Many thanks, the Rhinox Team.

Posted 1 year ago

“Excellent experience as always, Very prompt service and excellent quality product.”

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Posted 1 year ago

Hi, Thanks so much for your feedback! We’re really glad you recieved your item on time! We look forward to the next time we're able to serve you again. Have a wonderful day. Jay

Posted 1 year ago

“First class service quick delivery would recommend”

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Posted 1 year ago

Hi Gary, Were so happy to hear you had a great experience at Rhinox. Your review made our day! Our whole team works very hard to keep our customers happy. Thanks again, and we hope to serve you again soon Jay

Posted 1 year ago

“Excellent service and product!”

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Posted 1 year ago

Hi James, Thank you for taking the time to leave us a review. You are more than welcome, we are very happy to hear that your experience with us was an amazing one! We look forward to the next time we're able to serve you again. Have a wonderful day. Jay

Posted 1 year ago

“Well made hitch”

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Posted 1 year ago

Hi Simon, Were so happy to hear you had a great experience at Rhinox. Your review made our day! Our whole team works very hard to keep our customers happy. Thanks again, and we hope to serve you again soon. Jay

Posted 1 year ago

“Excellent service, next day delivery much appreciated”

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Posted 1 year ago

Hi Gordon, Thank you so much for taking the time to share your experience at Rhinox. We can’t wait to have you back! Jay

Posted 1 year ago

“I'll let you know when I get it and have used it a few times. Please ignore my 1star as I had to press something so that I could write a comment. Regards John.”

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Posted 1 year ago

Hi Anonymous, Thank you so much for taking the time to share your experience at Rhinox. We can’t wait to have you back! Jay

Posted 1 year ago

“Great service, fast delivery, good quality product, definitely use again.”

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Posted 1 year ago

Hi Terry, Were so happy to hear you had a great experience at Rhinox. Your review made our day! Our whole team works very hard to keep our customers happy. Thanks again, and we hope to serve you again soon. Jay

Posted 1 year ago

“3 items purchased, all in stock and delivered next working day, fantastic quality and service”

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Posted 1 year ago

Hi Alexander, Thank you so much for taking the time to share your experience at Rhinox. We take pride in knowing our customers are happy with their experience. We look forward to the next time we're able to serve you again. Have a wonderful day Jay

Posted 1 year ago

“Great service and delivery”

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Posted 1 year ago

Dean, Thank you so much for taking the time to share your experience at Rhinox. We take pride in knowing our customers are happy with their experience. We look forward to the next time we're able to serve you again. Have a wonderful day Jay

Posted 1 year ago

“Easy to order on the web site and a very quick delivery, very good all around service”

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Posted 1 year ago

Hi Michael. Thank you so much for taking the time to share your experience at Rhinox. We take pride in knowing our customers are happy with their experience. We look forward to the next time we're able to serve you again. Have a wonderful day Jay

Posted 1 year ago

“Great service, great product! Very quick delivery...”

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Posted 1 year ago

Hi David, Thank you so much for taking the time to share your experience at Rhinox. We take pride in knowing our customers are happy with their experience. We look forward to the next time we're able to serve you again. Have a wonderful day Jay

Posted 1 year ago

Rhinox Group Ltd is rated 4.8 based on 782 reviews