Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.75

4.8 Rating 781 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 781 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 23rd August 2024

Clinton Barnett

Rhinox Group Ltd 5 star review on 17th August 2024

AIDAN VALLELY

Rhinox Group Ltd 5 star review on 20th July 2024

Ed Kershaw

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant company, good prices with fast delivery and plenty of helpful information.”

Helpful Report

Posted 2 months ago

Hi Nicholas, thank you for taking the time to leave a 5* review. I am delighted to hear you are happy with the service provided and the speed in which we deliver. If you have any other requirements, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Outstanding service, I placed my order online, after calling to make sure I was ordering the correct bucket, (very helpful ) the ordering process was simple and straight forward, within 2 days from ordering my new bucket arrived, the bucket is of good quality, well done, keep the good work up”

Helpful Report

Posted 2 months ago

Hi Austen, thank you for the 5* review. I am pleased you found the order process fast and easy and that you received good service when you called in. If you need anything else at all please do let me know. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Good product, great service, buckets were delivered less than 24 hrs.”

Helpful Report

Posted 2 months ago

Hi Anthony, thank you for the 5* review, I am delighted to hear you received great service and are happy in our delivery times. If you need anything else at all, please don't hesitate to get in touch. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Great customer service. Delivery on time. We will definitely use this company again”

Helpful Report

Posted 2 months ago

Hi Sidney, thank you for the 5* review. I am delighted you feel you received a great service from us and also that the items were delivered on time. If you need anything else, please don't hesitate to get in touch. Kind regards, Claire Customer service manager

Posted 2 months ago

“Great service”

Helpful Report

Posted 2 months ago

Hi Glanfor, thank you so much for your 5* review. I am delighted that you received a great service, if you need anything else let us know. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Excellent service. Paid and ordered at 2.50pm, bucket was in yard next day around lunchtime. Looks like a well made bucket again.”

Helpful Report

Posted 2 months ago

Hi Andrew thank you for the 5* review, im glad you are happy with product and the speed in which we deliver. If you need anything else please let me know and thank again for your order. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Very good communication 5 stars from me.”

Helpful Report

Posted 2 months ago

Hi Josh, thank you so much for your 5* review. If you need anything else please do let us know. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Fantastic product and service was exceptional. Delivered 18 hours after ordering!!”

Helpful Report

Posted 2 months ago

Hi Ben, thank you for the 5* review. I am happy to hear that you are happy with product and speed in which we can deliver. If you need anything else, please do let me know. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Many thanks for fast handling of our order. Looking forward to using our new land rake !”

Helpful Report

Posted 2 months ago

Hello, thank you for the 5* review. I am pleased you are happy with the product and speed in which we deliver. If you need anything else at all, please do let me know. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Excellent service!!! I ordered a bucket Monday morning and it was delivered Tuesday morning. Top quality all round. Will definitely be using them again.”

Helpful Report

Posted 2 months ago

“I ordered a quick hitch and spares for my mini digger. The parts are of excellent quality. The delivery was quick and efficient and I received excellent communication throughout the supply process… A pleasure to deal with Rynox. I would highly recommend their products and service!”

Helpful Report

Posted 2 months ago

“I wasn’t expecting the quality of thie grading bucket to be so high given the price . Quite simply the best quality without a high price . Very satisfied .”

Helpful Report

Posted 2 months ago

Hi David, thank you for your 5* review. We pride ourselves on the quality of the products we provide, so i am delighted to hear that you very happy with them. If there is anything else at all you need, please do let us know. Kind regards, Claire - Customer Service Manager

Posted 2 months ago

“Still waiting for delivery!”

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Posted 2 months ago

Hi Ed, thank you taking the time to leave us a review. I can only apologise that you haven't received your item, usually deliveries are next working day, so i sincerely apologise that you haven't received this. One of our team will reach out to you asap to resolve the issue. again our apologies, Claire - Customer Service Manager

Posted 2 months ago

“Great friendly service fast and efficient couldn't ask for more. I would highly recommend. Price is very competitive.”

Helpful Report

Posted 2 months ago

Hi Andrew, thank you for the 5* review. I am delighted that you are happy with the service, speed of delivery and pricing that we offer. If you need anything else at all, please do let me know. Kind regards, Claire - Customer service manager

Posted 2 months ago

“Ordered was placed on Saturday and we had received our bucket Tuesdsy morning. Whole process was very quick and easy and kept up to date with the order”

Helpful Report

Posted 3 months ago

Hello, thank you for the 5* review. I am pleased to hear you are happy with the service provided and the speed in which we deliver. If you have any other requirements, please do get in touch. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Tone down the bombardment of sales marketing following purchase”

Helpful Report

Posted 3 months ago

Hi Terry, thank you for the review. Sorry if you feel bombarded after sales, this is not our intention we try to check in to see if the products are working well and that your happy with the purchase and update our customers about product launches etc. I will pass the feedback on to our sales manager. Kind regards, Claire - Customer Service Manager

Posted 3 months ago

“Very helpful company Delivered on time and was contacted after delivery to make sure that everything was ok Would definitely recommend them”

Helpful Report

Posted 3 months ago

Hi Edwin, thank you for the great review! We are pleased you had such a positive experience with us, please let us know if we can assist with anything else for you. Many Thanks, Michaela- Internal Account Manager

Posted 3 months ago

“The Riddle Rake is a brilliant product and well made. The delivery was very quick, the customer service and communication was superb. Will definitely be using Rhinox in the future. Thanks”

Helpful Report

Posted 3 months ago

Hi Shaun, thank you for the great review! We are pleased you had a positive experience with us and that you are pleased with the item. If we can assist with anything else, please let us know. Many thanks, Michaela- Internal account manager.

Posted 3 months ago

“Very helpful and efficient”

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Posted 3 months ago

Hi Peter, thank you for the 5* review, I am please you were happy with our fast and friendly service. If there is anything else you need please do let me know. Many thanks Claire- Customer Service Manager

Posted 3 months ago

“Very, very pleased East with the quality of this product and works well on the job which I bought it for But after watching a YouTube video I wondered where my care packages Or is this just for those who are on YouTube? I did get a bag of Harrybo but I didn’t get the box of treats. If you can do it for one you can do it for all This could affect my decision to buy from these again”

Helpful Report

Posted 3 months ago

Hi Richard, thanks for taking the time to leave us a 5* review. I am happy you are pleased with the quality of the product purchased and that it is working well on the job in hand. In regard to the gift packs, the customer on YouTube was agreed with Marketing, we don't usually send these out on every order we however send the sweets you received. If there is anything else you need, please do get back in touch. Claire - Customer Service Manager

Posted 3 months ago

Rhinox Group Ltd is rated 4.8 based on 781 reviews