Rhinox Group Ltd Reviews

Name: Rhinox Group Ltd
Address: Small Wold Farm, York, Small Wold Farm, York, North Newbald
Rating: 4.75

4.8 Rating 781 Reviews

94 %

of reviewers recommend Rhinox Group Ltd

Company Reviews

Metrics

Info

4.8

Based on 781 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1430 259259

Email:

marketing@rhinox-group.com

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Rhinox Group Ltd 5 star review on 23rd August 2024

Clinton Barnett

Rhinox Group Ltd 5 star review on 17th August 2024

AIDAN VALLELY

Rhinox Group Ltd 5 star review on 20th July 2024

Ed Kershaw

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On this occasion it was a very good service & on time”

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Posted 10 months ago

Thanks Anthony we do appreciate your 5 star review and that you had a positive experience. Kind Regards

Posted 10 months ago

“Good quality products and swift delivery”

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Posted 10 months ago

Thanks Martin Glad you found the product was what you expected and the delivery was on time. Kind Regards

Posted 10 months ago

“I can’t rate their service highly enough. I ordered a ripper for my 2001 JCB803 from France for delivery to a UK address. I needed it delivered between specific dates. Yasmin( who is equally fab), assured me it would be no problem. It wasn’t. Arrived exactly at the right time. Web order was trouble free. Lived in France for years where service is generally poor. So very refreshing to deal with a professional company who know how things should be done. Thanks again”

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Posted 10 months ago

Thankyou Paul for your kind review i will pass this on to Yasmin. we do strive to do all we can to accommodate the customers needs in deliveries etc. We do appreciate it when we get a positive response from our customers. Kind Regards

Posted 10 months ago

“Excellent service highly recommended”

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Posted 10 months ago

Hello Jonathan, thank you for the review, I am delighted to hear you were happy with the service you received. Here at Rhinox we pride ourselves on our customer service and response times so it always a pleasure to read such nice reviews. If there is anything else you need please do let me know. Many thanks Claire - Customer Service Manager.

Posted 10 months ago

“customer service pushed me to order on the website”

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Posted 10 months ago

Hello, thank you for your review. I apologize that our customer service did not meet your expectations, as we pride ourselves on our customer service here at Rhinox. If a customer calls in we would always want them to feel satisfied with our service and we as a team look to take the orders there and then, I am so sorry that this wasn't the case for you and i would like to hear more about your experience with us. If you want to email me on claire.wilson@rhinox-group.com and i will look into this. Many thanks Claire - Customer Service Manager.

Posted 10 months ago

“bucket can not fault deliver wagon would not come of the road”

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Posted 10 months ago

Hi Simon, Thank you for your review. Firstly i am pleased you are happy with our product, that is always great to hear. I can only apologize for the issue faced with delivery and i will be feeding this back to our couriers and at Rhinox we pride ourselves on our service and delivery so i apologize this didn't meet your expectations. If there is anything else you require, please do let me know and as always thank you for your custom. Many thanks, Claire - Customer Service Manager

Posted 10 months ago

“All good as usual top service and quick delivery service cheers”

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Posted 10 months ago

Thanks Mark service is our number 1 priority, customer service is important at all times. Regards Dave

Posted 10 months ago

“Great company to deal with from order stage to on time delivery, will definitely order from again. Kubota U10-3 King post Bush kit. Many thanks Paul”

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Posted 10 months ago

Thanks Paul for your 5 star review, we always strive to give top service to all our customers. Look forward to dealing with you again. Regards Dave

Posted 10 months ago

“Great product quick delivery thanks”

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Posted 10 months ago

Good morning Steve, thank you for your 5* review. I am pleased to hear that you are pleased with the product and the speed it was delivered. At Rhinox we pride ourselves on the quality of our items and the speed in which we deliver so it is always nice to hear that our customers feel the service they have received has met that. If there is anything else you need, please do let me know and as always thank you for your custom. Many thanks Claire- Customer Service Manager

Posted 10 months ago

“Good,strong prompt delivery and fairly priced.”

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Posted 10 months ago

Hi Alexander, thank you for your 5* review, we are pleased to hear that you are happy with out products and delivery times. If there is anything else you need, don't hesitate to get in touch. Many thanks, Claire- Customer Service Manager.

Posted 10 months ago

“Purchased the rake/riddle bucket and the trench bucket. Both have been superb in operation. Digging drainage trenches and cable trenches is so easy. The riddle bucket is great for pond clearance. Good company to deal with. Highly recommended.”

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Posted 10 months ago

Hello Trevor, thank you so much for your 5* review. We are delighted to hear that you are happy with our products and service, we pride ourselves on our high quality products and customer service so it is always nice to hear our customers are happy. If there is anything else you need please don't hesitate to get in touch. Many thanks Claire - Customer Service Manager.

Posted 10 months ago

“Well built product, ideal for the job, came with pins! Very please, speeds the job up brilliant 🤩”

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Posted 10 months ago

Thanks Richard very glad the product met and exceeded your expectations, hope you find it useful. Kind Regards

Posted 10 months ago

“Yasmin was absolutely amazing I really am impressed with the service and follow up”

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Posted 10 months ago

Good Morning Paul, thank you for your 5* review, I will ensure I pass the feedback on to Yasmin. At Rhinox we pride ourselves on our customer service, so i am delighted to hear you had a great experience with us. If there is anything else you need, please do let us know and again thank you for your custom and your review. Many thanks, Claire - Customer Service Manager

Posted 10 months ago

“1st Class Service and very quick delivery to the Scottish Highlands”

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Posted 10 months ago

Thanks Neil for your kind words and five star review. At Rhinox we strive to give top quality service at all times, very glad your order arrived on time and we look forward to dealing with you in the future. Kind Regards

Posted 10 months ago

“I won't go anywhere else. Good service. Good products.”

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Posted 10 months ago

Thanks Philip appreciate your loyalty to Rhinox, we try to give our customers the best at all times. Kind Regards

Posted 10 months ago

“The trick with any company is having the right people in the right job You have got it”

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Posted 10 months ago

Thanks John we do try and train all the staff to understand fully the needs of the customer. Glad you had a positive experience. Regards

Posted 10 months ago

“Thanks for great service and prompt delivery”

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Posted 10 months ago

Thanks Craig we appreciate your five star review glad the goods arrived in time. thanks again Regards

Posted 10 months ago

“Great products and fast delivery”

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Posted 10 months ago

Good Morning Dave, Thank you for your 5* review. I am pleased to hear you are happy with your products and they were delivered quickly and on time. At Rhinox we pride ourselves on our products, delivery times and customer service so it's always nice to hear our customers are happy with their goods and our service. If there is anything else you require, please done hesitate to get in touch. Many thanks, Claire Customer Service Manager

Posted 10 months ago

“Delivery was next day which was fantastic, courier brought to the door up our driveway , navigating the stroppy geese and he was very pleasant and friendly . All perfect . Ann”

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Posted 10 months ago

Thanks Ann for your five star review. we are very pleased this delivery met your expectations and am glad that the driver navigated the geese to deliver direct to your door. Kind regards David

Posted 10 months ago

“Excellent well made bucket, speedy delivery.”

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Posted 10 months ago

Thank you so much for taking the time to rate Rhinox Group Ltd with a 5-star rating! We truly appreciate your kind words and support. We're thrilled to hear that you found our bucket excellent and well-made. Our team works diligently to ensure that our products meet the highest quality standards, and it's fantastic to see that reflected in your experience. Moreover, we're delighted that our delivery service met your expectations in terms of speediness. We understand the importance of timely delivery, and we strive to make the process as efficient as possible for our customers. Once again, thank you for your high rating and valuable feedback. We genuinely appreciate your business, and we look forward to serving you again in the future. Warm regards, David Rhinox Group Ltd

Posted 10 months ago

Rhinox Group Ltd is rated 4.8 based on 781 reviews