“
In addition to my disappointment for having received a defective garment, I have had to pay an additional 100 EUROS in customs and handling fees, to receive the defective item, only to have to file a refund request and go through the process of returning the item, having now been left without the garment and 100 EUROS paid in customs and handling fees.
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posted 6 months ago
- Anonymous
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Long delivery time wait and I couldn’t return item in the store. Still waiting for my refund.
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posted 11 months ago
- Konrad Z
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Defective product. Still attempting to return and seek a refund
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posted 1 year ago
- Ronaldo V
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Please let me know, if there is any way to get a refund for the customs fee.
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posted 1 year ago
- Marten W
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I'm still waiting surprised there was no mention of a refund on my extra next day delivery charges though I guess I'm still expected to pay those even though its going to be closer to a month by the time it actually gets here considering I have no dispatch information and we are now on the 29th December and have new year delivery times to look forward to.
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posted 1 year ago
- Garry P
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false advertisement on Instagram, picture didn't fit the the product. Refund got accepted, but still bummed
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posted 2 years ago
- Liam H
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Ordered shorts and pure pills, only got pills delivered. Had to call you and was then told the shorts were out of stock and it was incorrect that they were available online. Only then I was asked if I wanted a refund to be processed.
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posted 3 years ago
- Sukhjit
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Your service is ok and my order was traceable but I’ve returned an item and was told that the replacement I’d chosen was out of stock and I would therefore be given a refund. As yet, nothing.
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posted 3 years ago
- Gerry
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Usually good, but I have waited for 10 days so far for a refund to be paid back to me and it still hasn't come through!
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posted 4 years ago
- Anonymous
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I’m still waiting on my refund to be processed, can you please update me ?
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posted 4 years ago
- James
