“Well I have had regal Fish for awhile now, I have always found the person that I’ve spoke to over the phone has been very helpful and very pleasant, the service you have given hasalways been 2nd to none so I thank you for that, and I look forward to my next delivery. Keep up the good work.”
“I purchased the salt and pepper squid, along with sone other fish, and it was very tasty and good quality. The cooking instructions on the bag differed to those on the website. Using the packaging instructions cooked the squid to perfection. I will use the website instructions next time, just to compare. Hopefully, the website instructions are the optimum way to cook this product and the squid will taste even better! Either way this is an excellent product, which goes a long way to the finished dish. Highly recommended. Items arrived on time, well packed and very cold.”
“The frozen white crab meat had the consistency of paste. It was horrible and not worth the money. The frozen crevettes were absolutely tasteless. I wasted just under £60 on these items.”
Hi Lynne,
Thank you for sharing your feedback. We’re very sorry to hear that you were dissatisfied with the quality of the frozen white crab meat and crevettes. Your experience is not what we aim for, and we deeply sorry that these items didn’t meet your expectations.
We take pride in offering high-quality seafood, so this certainly isn't the standard we aim to give. We’d appreciate the opportunity to investigate further and make this right for you. I have forwarded your review to a member of our customer service team who will be in touch over the coming days to hopefully put this issue right for you.
Thanks again for your feedback.
The Regal Fish Team.
“Each time I have ordered the fish arrives perfectly packaged and on time , the quality of the fish is first class , I wouldn't buy fish anywhere else , highly recommend Regal fish for quality, packaging and delivery”
“Never had a bad experience with Regal Fish. Ordering is easy online - able to choose and track easily. Products delivered securely, efficiently and ontime and everyhing we've had has been of the highest quality and delicious!”
“Fabulous door delivery from Grimsby so our fish, supporting our fishing industry. Feels good, and it's fresh. Spot on, I love it and the prices are comparable to the supermarket. People are so friendly too so get a good feeling for supporting a British industry. Referral scheme too. Great as got salmon for Christmas. Just think it's brilliant”
“Just received my third order from them. As soon as I am running out I order again. The salmon is my favourite and I can honestly say I have NEVER in my life tasted such delicious, good quality salmon.”
