“Ordered a shower but it has been lost in transit. In fairness Plumb2u offered a refund as they have no stock or wait for a replacement. They have communicated well responding to my emails. I am just waiting for the replacement.”
“Everything went according to plan, from queries answered promptly, payment information and delivery details. Just waiting for our plumber to give us adate when he can fit the new Aqualisa shower unit, replacing our 'old' Aqualisa one.”
“Lied to about product being in stock (checked before ordering)
Still waiting for delivery more than 2 weeks since ordering.
Slow to respond to emails.
Very unhappy. Won’t be using them again.”
“The price of Plumb2U's water softener was the most competitive of all the ones I was considering. The item also arrived on time and in excellent condition. It's now installed and has been in operation for a week now. Really pleased overall.”
“Supplied a Hib 60 Ether bathroom cabinet with significant savings over instore. Responsive to emails, just a shame other than Been dispatched it wasn't possible to track online. Would definitely buy from you again. Really pleased with it.”
“I required a specific replacement flush valve to fit a cistern with very tight dimensions. Other suppliers did not hold the unit in stock, with a lead time for delivery of up to six weeks. Plumb2u confirmed availability before I placed the order. The item was then delivered within three days. Excellent service.”
“Excellent service from Plumb2u. We have never used them before but would do so in the future. The item arrived when promised and was well packaged. The fan is now installed and exactly what we wanted. It was also at an excellent price.”
