“Plumb2u provided a very efficient service. The ordering of my product through the website was seamless. I was kept informed of delivery which was also ontime. One of the few times these days that everything went without a problem. I would definitely recommend Pumb2u.”
“We've used Plumb2u a few times and while we're always happy with the products and service, they're not as quick to deliver as others who provide next day at no extra cost. Still happy to use the company again, though. Thank you very much.”
“Ordered a HiB bathroom cabinet from Plumb2u. It was a few weeks after delivery before our bathroom fitter was ready to take the cabinet out of the box and we then discoverd that the glass inside the cabinet was shattered. I took photos of the damage and sent them to Customer Care with an explanation of what we had found. On the same day, I had a reply to say that a replacement cabinet would be sent in the next 3 - 5 days - and it was. It was delivered by HiB and was fine.
I was very impressed with this level of service, both the speed of reacting to my complaint and the action taken to send out a replacement. Definitely a company I'd deal with again.”
Hi Mhairi,
We are sorry to hear you have issues with your order. Our customer service team will contact you to resolve it but you can contact us anytime on customercare@plumb2u.com.
Regards,
Plumb2U team
