Plumb2u Reviews

Name: Plumb2u
Address: Unit 6, Epsom Business Park, Kiln Lane, Epsom, Surrey
Rating: 4.51

4.5 Rating 1,483 Reviews

87 %

of reviewers recommend Plumb2u

4.5

Based on 1,483 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Plumb2u:

We are plumbing and heating merchants. We supply a wide range of products such as shower pumps, water heaters, bathroom taps, electric and thermostatic showers, towel rails, heating controllers, thermostats, macerators and more. We offer an extensive collection of premier brands, including Salamander, Salus, Hyco, Polypipe, Bristan, Triton, Tapworks, Geberit, Insinkerator, Wirquin and Roca.

We offer nationwide delivery with Standard and Express options at checkout! We are based in Epsom and we have branches in London and Home Counties.

Visit Website

Phone:

0330 053 5899

Email:

customercare@plumb2u.com

Location:

Unit 6, Epsom Business Park,
Kiln Lane,
Epsom
Surrey
KT17 1JF

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Plumb2u 5 star review on 28th September 2024

Mr R David BARRETT

Plumb2u 5 star review on 21st October 2023

Miss C Ford

Mr G Witts

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order once I checked code number of item I wanted to order the same from Plumb2u. I had to wait an extra day because postie never had txt saying where to leave my item when I ordered it. Postie came back next day with my order..all fine.”

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Posted 1 year ago

“Good price and quick delivery”

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Posted 1 year ago

“Box arrived opened with broken seal. Tried to call the customer service for the last 2 days to understand this but nobody answers the phone. And delivery took 2 weeks!”

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Posted 1 year ago

“Bought this gunmetal tap to replace a chrome poorly designed kitchen tap - water ran back down the spout and puddled around the base. The design of the new tap is very pleasing and really suits its surroundings. It was very simple to install using the supplied items. The ordering process was very straightforward and delivery was suprisingly speedy. It arrived promptly and was securely packaged.”

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Posted 1 year ago

“Good prompt service”

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Posted 1 year ago

“The water softener seems to be working well and was delivered on time.”

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Posted 1 year ago

“Shocking ordered a shower pump and it came with no hoses.”

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Posted 1 year ago

“I'm impressed with the range, pricing and efficient delivery. Thanks for a good service.”

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Posted 1 year ago

“Hadn’t heard of them - checked they were kosher - which they most definitely are and ordered a pair of Briistan Colonial Taps. Waited with mild apprehension but taps arrived almost immediately at the best price with free postage. Absolutely first class genuine company and very highly recommended after my experience. Would definitely use them again. Very refreshing and many thanks. 😊”

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Posted 1 year ago

“Good quick delivery”

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Posted 1 year ago

“I think asking me for a review before you have even sent my items says it all. Still waiting for my items and getting clsoe to calling my credit card company to log this as fraud.”

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Posted 1 year ago

“The product arrived in good time and I was able to track the parcel. It was as described in the description. Thanks.”

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Posted 1 year ago

“The cistern is incorrect as it's a bottom fill not side also the filler valve is jot the correct one”

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Posted 1 year ago

“I purchased a 3 bar booster pump for my house which was long overdue on my part and having spent the past 14 years with poor hot water flow i took a day off from other peoples house and got around to doing something to benefit my family. The pump was delivered very quickly and well packaged. Although the outer box did have written on it which way was "Up" and "Do not drop", unfortunately the courier obviously couldnt read as it was dropped on the road outside my house from the back of his van on to its side. Back to the job. Although you now have to go online to read any installation instructions, thankfully there are a lot of video's on line as well, so i did refer to those just as a guide. Working with old plumbing that has been here since i moved in is fun, particularly when you find the cold water to the en suite mixer valve is fed from the loft water tank, with no pressure behind it!! The pump itself is brilliant. Once i had sorted the hot water feeds and done a bit of jiggery pokery in the airing cupboard i managed to get it connected , tested it and now the hot water gushes out of every tap which is brilliant. I should have done this years ago. The service from the seller was top notch, so i am happy to recommend them and use them again.”

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Posted 1 year ago

“Actually had stock of item I'd had difficulty sourcing. Delivered right product on time at right price. All good.”

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Posted 1 year ago

“A very good starter kit for my son as he starts his apprenticeship. Very pleased with the tools and quality as well thanks”

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Posted 1 year ago

“Excellent service and product”

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Posted 1 year ago

“The product we ordered wasn't in stock”

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Posted 1 year ago

“Excellent service and very quick delivery”

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Posted 1 year ago

“Still haven't received toilet cistern, and had no communication”

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Posted 1 year ago

Plumb2u is rated 4.5 based on 1,483 reviews