“Pump was ordered on 16 Oct, dispatched 17 Oct. Not received by 24 Oct when I was told that it had allegedly been lost in transit by Royal Mail (it took you only 10 minutes after my email was sent to you to establish this information!!!).
I was advised that this item is now out of stock despite it appearing to still be available on your web site if ordered by 3pm for same day delivery.
I was advised that I wanted to look at what options were available but in the absence of any alternative suggestions from you I cancelled my order and was offered a refund (which will hopefully not be lost in transit).
Your performance provides me, on this my first order with Plumb2u, with no confidence in your company and I will therefore not be considering any further business with you.”
“Ordering was straightforward and payments options were very good.
The part arrived thee days from the time of ordering.
Would have appreciated a delivery date.”
“Great service from these guys, browsing for a new blow torch came across plumb2u with a competitive price ordered a few more accessories to get free delivery, placed the order on website 2 days later items arrived what a wonderful service, highly recommend to work mates”
“My order arrived in good condition.
I was very pleased with my order, which has now been fitted by a gas safe engineer.
Will order again in the future.”
“Hi
On 12 October I receive 3 boxes I didn't check what it's inside I was sure there is the boiler,on 16 octomber the plumber man come on my house to install the boiler and hi find out I don't have the boiler ,in that boxes what I received was something else parts etc....I try to call you many times to sort this thing out but I couldn't get in touch with nobody from office,after I call the driver ho did the delivery and they bring my boiler in finely, This mistake cost me 200£ what the plumber guy charge me because was there for doing the job and hi lost one day because off me
I'm very disappointed because instead to receive the boiler what I pay for I received something else,”
