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Pillow Wad Reviews

4.9 Rating 239 Reviews
97 %
of reviewers recommend Pillow Wad
4.9
Based on 239 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour

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Pillow Wad products are always excellent and the delivery service is very quick. Their customer service is also excellent.
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Posted 1 year ago
The product is top quality, delivery very fast and efficient. And on top of that the packaging is all compostable which is superb
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Posted 1 year ago
I've nearly, nearly always purchased Pillow Wad products for my rabbits. From a local family run pet shop. Which sadly after 20+ years closed. So I took to the internet. "Why not Purchase Direct?" So started my journey with PW. Wow. Wow. Wow. Brilliant service, fantastic, super, marvelous...... Fast free and efficient delivery. Great offers, bulk deals. As the large chain shops don't stock the range, I know exactly where my return business will go.
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Posted 1 year ago
For my Lop’s Muffin and Malcom, it’s the only hay they will eat! They say it tastes great and keeps their digestive tract in check. 🐇🐇
Pillow Wad 5 star review on 25th February 2023 Pillow Wad 5 star review on 25th February 2023 Pillow Wad 5 star review on 25th February 2023
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Posted 1 year ago
very please with the service
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Posted 1 year ago
Absolutely in love! My two (pumpkin and buttercup) are in love with these products We have eco nest and it’s the best bedding and litter ever! So absorbent and great at holding burrows! Best product 🫶🏻
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Posted 1 year ago
Absolutely in love! My two (pumpkin and buttercup) are in love with these products We have eco nest and it’s the best bedding and litter ever! So absorbent and great at holding burrows! Best product 🫶🏻
Pillow Wad 5 star review on 12th February 2023
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Posted 1 year ago
Easy to navigate website, clear pricing and quick delivery. I don’t personally know how tasty their hay is but it smells nice and the Guinea pigs seem to like it! What’s not to like?
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Posted 1 year ago
If I could give 6 stars I would! Brilliant range of products for my two rescue Guinea pigs who have not been familiar with hay in their previous home :( They actually squeak for the farmers blend now only after a few weeks of owning them. Efficient and quick delivery and perfect communication all round too. Won’t be shopping anywhere else from now on!
Pillow Wad 5 star review on 2nd February 2023
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Posted 1 year ago
Really good quality products for a really good price. My picky rabbits love the hay, and the straw works perfectly as bedding in their shed! So glad I found this company I wad spending over £50 a month on products my rabbits didn't seem to like. Products were also dispatched so quickly that I didn't have to worry about running out of hay. And its just an added bonus that all the packaging is plastic free:)
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Posted 1 year ago
Great service super fast and my bunnies love love love the alfalfa hay
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Posted 1 year ago
Brilliant service and value - the best quality straw I have been able to find - my rabbit has really appreciated the quality during these cold nights. He also loves the dandelion roots !
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Posted 1 year ago
Love Pillow Wad - Top quality stuff! Won t go anywhere else now! My Bunny's love you too!
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Posted 1 year ago
Pillow Wad produces great natural products for pets - run by a friendly family, with high environmental standards.
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Posted 1 year ago
Brilliant service. Great products. Easy to use website. Was at my door within two days, and two happy guinea pigs stuffing their faces!
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Posted 1 year ago
Excellent service also great to see recycling of package
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Posted 1 year ago
I've been meaning to do this for a while but I've been ordering for a few months now and never realised how local Pillow Wad were to where I use to live. My piggies love the hay and the little extra treats I get from Pillow Wad. Everything is a great price and being about to get 3.75KG x3 for £22 is amazing! Hay usually last me about 2 months if my girls aren't being extra desperate for hay! Crazy to think how much I use to spend on hay that would last a month or so! I also placed an order on 21st Dec and arrival was going to be after Boxing Day but I got in Xmas Eve, so order are sent out very quickly as well which was amazing as my girls did enjoy their Christmas present of more hay! Safe to say I will be ordering my hay all the time from Pillow Wad with extras as well. Thank You for your amazing services!:)
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Posted 1 year ago
Pleased with the speed of delivery. Products great. Always enjoyed by our pets.
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Posted 1 year ago
I use the Pillow Wad ‘Eco Bedding’ which is a great alternative type of bedding. I often mix it with other types of bedding which also works well.
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Posted 1 year ago
My six piggies are enjoying their Hay Ho Hamper. They always love dandelion root nibbles and love climbing in the box and munching the cardboard too! We haven’t tried the forage blends yet but the cookies were yummy apparently and the slices of dried orange made it all look very festive and pretty too. You could consider adding some dried cranberries into the mix perhaps? Thank you and a happy new year to you all at Pillow Wad!
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Posted 1 year ago
Pillow Wad is rated 4.9 based on 239 reviews