Pillow Wad Reviews

Name: Pillow Wad
Address: Rookery Farm, Hinton-in-the-Hedges, Rookery Farm, Hinton-in-the-Hedges, Northamptonshire
Rating: 4.89

4.9 Rating 239 Reviews

97 %

of reviewers recommend Pillow Wad

4.9

Based on 239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Pillow Wad 5 star review on 12th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My bunnies love their hay from Pillow Wad. They have tried the meadow hay, Timothy hay and alfalfa. We are very pleased with them all. Very good quality hay and would recommend it.”

Helpful Report

Posted 8 months ago

Thank you so much for sharing your experience with Pillow Wad hay! We're thrilled to hear that your bunnies are enjoying the variety of hay we offer. Ensuring the highest quality for your furry friends is always our top priority, and we're delighted that our hay has met your expectations. If you ever need anything else or have any questions, feel free to reach out. Your recommendation means a lot to us! The Pillow Wad Team 🌿🐾

Posted 8 months ago

“Sparkles and Dave our two guinea pigs love the hay from Pillow Wad. As they are only young, they can not get enough of the Alfalfa hay. As a customer, I find their products good value for money. Their website is easy to use and purchases are shipped quickly. I do not shop for anywhere else now.”

Helpful Report

Posted 8 months ago

We're so happy to hear that Sparkles and Dave are enjoying our Alfalfa hay! It's wonderful to know that we can contribute to their happy and healthy growth. Thank you for your kind words about our products and our service. We strive to offer great value for money and make the shopping experience as easy and enjoyable as possible for our customers. Your loyalty means the world to us! If you ever need anything else for Sparkles and Dave, you know where to find us. 🌟🐹🌾 The Pillow Wad Team 🌿🐾

Posted 8 months ago

“Absolutely dust free and great quality my rabbits love them”

Helpful Report

Posted 8 months ago

We're hopping with joy to hear that your rabbits are loving our hay! Ensuring top-notch quality and dust-free products is always our priority, so it's fantastic to know that we've hit the mark. Thank you for trusting us to provide the best for your furry friends. Here's to countless more happy munching moments together! 🐰🌟🌾 The Pillow Wad Team 🌿🐾

Posted 8 months ago

“This has been my first time buying hay online, I was concerned as I wouldn't be able to see or smell it first. I have been really impressed, as have the pigs, at the quality of the hay and will continue ordering. Very fast service too.”

Helpful Report

Posted 8 months ago

We're thrilled to have been your first online hay buying experience, and we're even happier to know that you and your pigs are impressed with the quality! We understand the initial concern about not being able to see or smell the hay beforehand, but we're so glad to have exceeded your expectations. Your satisfaction and your pigs' happiness mean everything to us. Thank you for your kind words and for choosing us!🌾🐹😊 The Pillow Wad Team 🌿🐾

Posted 8 months ago

“Prompt delivery. Easy to use website.”

Helpful Report

Posted 9 months ago

“Prompt delivery. Easy to use website.”

Helpful Report

Posted 9 months ago

We're delighted to hear that you had a prompt delivery experience and found our website easy to use! Making sure our customers have a seamless shopping experience from start to finish is always our goal. Thank you for choosing us! 😊🚚🛍️ The Pillow Wad Team 🌿🐾

Posted 8 months ago

“Was recommended pillow wad by a friend and so happy she did, the buns love the hay, this is my second purchase and think its good to support small businesses will definitely be buying again”

Helpful Report

Posted 9 months ago

Thank you so much for your glowing review! We're thrilled to hear that your furry friends are loving our Pillow Wad hay! There's nothing quite like knowing your buns are happy and content munching away. We truly appreciate your support for small businesses like ours—it means the world to us! Looking forward to serving you and your adorable companions again in the future The Pillow Wad Team 🌿🐾

Posted 8 months ago

“Fast delivery great prices!”

Helpful Report

Posted 9 months ago

Thank you for your kind words! We're thrilled to hear that you were pleased with our fast delivery and competitive prices. Providing convenience and affordability is always our goal, and we're delighted to know that we met your expectations. If you ever need anything else or have any questions, don't hesitate to reach out. We're here to make sure you continue to have a great experience with us. The Pillow Wad Team 🌿🐾

Posted 9 months ago

“My elderly bunny is fussy with his hay but tucked in to the Alfalfa. It smelt lovely and had a good texture”

Helpful Report

Posted 9 months ago

Thank you for sharing your experience with us! We're thrilled to hear that your bunny enjoyed our Alfalfa hay. Ensuring the highest quality and freshness of our hay is a top priority for us, and it's wonderful to hear that the smell and texture met your expectations. If there's anything else we can do to support you and your bunny or if you have any questions, please feel free to reach out. The Pillow Wad Team 🌿🐾

Posted 9 months ago

“Excellent products. My two bunnies are tucking in! They especially like the hay and dandelion leaves.”

Helpful Report

Posted 9 months ago

Thank you for sharing your feedback with us! We're delighted to hear that your two bunnies are enjoying our products, particularly the hay and dandelion leaves. There's nothing quite like seeing happy bunnies enjoying their meal! Providing high-quality products for your furry friends is our top priority, and we're thrilled to know that we've hit the mark with your bunnies' tastes. If there's anything else we can do to enhance your experience or if you have any questions, please don't hesitate to reach out. We're here to ensure your bunnies stay happy and healthy! The Pillow Wad Team 🌿🐾

Posted 9 months ago

“Items were delivered less than 24 hours after I ordered them. Competitive pricing and good packaging. Very pleased and would recommend.”

Helpful Report

Posted 9 months ago

Thank you for taking the time to share your positive experience with our service! We're thrilled to hear that your items arrived promptly, and our competitive pricing and packaging met your expectations. Our team is committed to providing efficient and reliable service, and it's fantastic to know that we can exceed your satisfaction. We truly appreciate your recommendation and are grateful for your trust in our brand. If there's anything else we can assist you with or if you have any feedback to share, please feel free to reach out. We look forward to serving you again in the future! The Pillow Wad Team 🌿🐾

Posted 9 months ago

“A Friend sent me a link to this site, really wish I'd known about Pillow Wad sooner. Just going through our first hay order which the baby buns and parents seem to be really enjoying 😋 Was really fast delivery and at a reasonable price. Will definitely be ordering from here in future rather than pre packed pet shop brands”

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to share your experience with Pillow Wad! We're thrilled to hear that your furry ones are loving their first order of hay. We pride ourselves on providing speedy delivery and competitive pricing, so it's wonderful to know that we hit the mark for you. Your satisfaction is our top priority, and we're delighted to have earned your trust as a preferred supplier for your pets' needs. We look forward to serving you and your adorable bunnies in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Until then, happy munching to your little ones! The Pillow Wad Team 🌿🐾

Posted 9 months ago

“DELIVERY ALWAYS FAST, BEST QUALITY WOODCHIPS I HAVE EVER USED IN MANY DECADES OF RODENT AND RABBIT CARE”

Helpful Report

Posted 9 months ago

We're absolutely thrilled to hear that our wood shavings have stood out as the best quality in your many decades of rodent and rabbit care! 🌟 Speedy delivery is a priority for us, and we're glad to have met your expectations on that front as well. Thank you for your continued trust and support! The Pillow Wad Team 🌿🐾

Posted 9 months ago

“Have been a longtime user of Pillow Wad meadow hay for my Guinea pigs. First time ordering from them directly. Super quick delivery and the usual high standard quality. Will definitely be ordering from them again.”

Helpful Report

Posted 9 months ago

Thanks a bunch for your trust in Pillow Wad meadow hay! We're thrilled to hear that you had a smooth experience ordering directly from us and that the quality met your expectations! The Pillow Wad Team 🌿🐾

Posted 9 months ago

“By far the best small animal bedding on the market and now in biodegradable bags too! A1! Very impressive delivery times and affordable bundles too. We are fans!”

Helpful Report

Posted 9 months ago

Thank you so much for your awesome review! We're thrilled to hear that you love our small animal bedding and our switch to biodegradable bags! ♻️ Our speedy delivery and affordable bundles are always something we want to achieve. Thanks for being part of the PW fan club! 🎉 The Pillow Wad Team 🌿🐾

Posted 9 months ago

“As a first time bunny owner I wanted to make sure I was giving them the right stuff and the best ! The website helped me choose with a good rating system. I didn’t know you could get so many types of hey! It’s a new world that’s for sure. Fast delivery and I love that the packaging can go in garden waste. My bunnies love it! It smells amazing when you open the bag and it’s always eaten. Currently giving a mix of Alfalfa and Timothy”

Helpful Report

Posted 9 months ago

Thank you for sharing your experience as a first-time bunny owner! We're thrilled to hear that our website's rating system helped you make informed choices, and we're delighted that you've discovered the wide variety of hay available for your bunnies. Ensuring high-quality products and fast delivery is important to us, and we're glad to hear that our packaging's eco-friendliness has been appreciated. It's fantastic to hear that your bunnies love the hay, and we're pleased that you've found a mix that works well for them. If you ever have any questions or need further assistance, please don't hesitate to reach out. The Pillow Wad Team 🌿🐾

Posted 9 months ago

“My bunny very happy. Quick delivery, kept up to date with delivery & great products. Very happy”

Helpful Report

Posted 9 months ago

We're thrilled to hear that your bunny is very happy with our products! Ensuring the happiness and well-being of our furry friends is our top priority, and we're delighted that we could provide a quick delivery and keep you informed every step of the way. Thank you for choosing us and for your kind words. The Pillow Wad Team 🌿🐾

Posted 9 months ago

“I absolutely love Pillow Wad! My two guinea pigs Benji & Buddy absolutely love their hay & any forage or treats I get from this amazing company. The communication is great & they are always so helpful. I highly recommend Pillow Wad.”

Helpful Report

Posted 10 months ago

Thank you so much for your wonderful review! We're thrilled to hear that Benji and Buddy love our hay and forage. Ensuring the happiness and well-being of your guinea pigs is our top priority, and we're delighted that you've had such a positive experience with our products and customer service. Your recommendation means a lot to us, and we're grateful for your support. If there's anything else we can do to assist you and your furry friends, please don't hesitate to reach out. The Pillow Wad Team 🌿🐾

Posted 9 months ago

“My bunnies love their hay from Pillow Wad.”

Helpful Report

Posted 10 months ago

We're thrilled to hear that your bunnies love their hay from Pillow Wad! Ensuring the happiness and well-being of our furry friends is at the heart of what we do, and we're delighted that our hay has become a favourite for your bunnies. Thank you for choosing Pillow Wad, and please feel free to reach out if you ever need anything else for your adorable bunnies. The Pillow Wad Team 🌿🐾

Posted 9 months ago

“The hay is great quality and my Guinea pigs absolutely love it. Preparing my order and delivery was super quick. There was an issue with my parcel being delivered to the entirely wrong address by FedEx but is no fault of Pillow Wad. This is also my first time trying their eco bedding which is also very good with there being no dust and it being very absorbent. It is also very easy to clean. I will most definitely be ordering again from Pillow Wad”

Helpful Report

Posted 10 months ago

Thank you, Paigan, for your fantastic 5-star rating of Pillow Wad! We greatly appreciate your kind words and are thrilled to hear that the hay is of great quality and loved by your Guinea pigs. It's excellent to know that you're also enjoying our Eco-Nest. We take pride in offering a dust-free and highly absorbent option that is easy to clean. Thank you again, The Pillow Wad Team 🌿🐾

Posted 9 months ago

Pillow Wad is rated 4.9 based on 239 reviews