Pillow Wad Reviews

Name: Pillow Wad
Address: Rookery Farm, Hinton-in-the-Hedges, Rookery Farm, Hinton-in-the-Hedges, Northamptonshire
Rating: 4.89

4.9 Rating 239 Reviews

97 %

of reviewers recommend Pillow Wad

4.9

Based on 239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Pillow Wad 5 star review on 12th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have tried nearly all of the Pillow Wad products and my rabbits definitely approve. The products are always excellent quality and very fresh. You can smell the flowers in the Flower Forage. The hay and straw are dust free and my rabbits love the Farmers Mix the best. I love how you can make up a bundle and definitely think that it is value for money. I love that I can get all the things I need for my rabbits from one place without having to leave the sofa and the delivery is always be first class. PS - Love the new resealable bags for the snacks!”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! 🌸 We're thrilled to hear that your rabbits give their full approval of our products, especially the Farmer's Blend. It's wonderful to know that you appreciate the freshness, dust-free quality, and the beautiful scent of the Flower Forage. We're also glad the bundles and resealable forage bags are a hit! Knowing you can get everything you need for your rabbits with first-class delivery, all from the comfort of your sofa, makes us so happy. If you need anything else, we’re always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 2 months ago

“Usually buy from pet stores bur hard to find so subscribed here. Fast delivery and my hammys and gerbils love it. Good for burrowing and easy clean up. Only issue was one bag had a split other than that perfect x”

Helpful Report

Posted 2 months ago

Thank you for your feedback! 🌟 We're so glad to hear that your hamsters and gerbils are loving our products, especially for burrowing. We apologise for the split bag and appreciate you bringing it to our attention— we'll make sure to keep an eye on that. If you need anything else, we're always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 2 months ago

“The hay I was buying online was brown and didn’t smell right, but since I switched to a monthly subscription, it is green and fresh and smells lovely. The rabbits are very happy!”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience! We're thrilled to hear that since switching to our monthly subscription, the hay has been green, fresh, and smells lovely. It's great to know your rabbits are happy with the change! If you need anything else, we're always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 2 months ago

“Brilliant company with top quality feeds. My two guinea pigs love it.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review! 🌟 We're so happy to hear that your two guinea pigs love our top-quality feeds. If you ever need anything else, we're always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 2 months ago

“My bunny absolutely loves covering himself over with the straw and he loves the hay.”

Helpful Report

Posted 2 months ago

Thank you for your lovely review! 🌟 It's so sweet to hear that your bunny enjoys covering himself with the straw and loves the hay too. If you ever need anything else, we're always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 2 months ago

“Always top quality.”

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Posted 2 months ago

“Great service”

Helpful Report

Posted 3 months ago

Thank you for your kind words! 😊 We're so glad you had a great experience with our service. If you ever need anything, we're always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 2 months ago

“Good quality hay and forage! Fast delivery, also very affordable. My rabbits love the Farmers blend and Timothy hay.”

Helpful Report

Posted 3 months ago

Thank you for your lovely review! We're so glad to hear that your rabbits love the Farmer's Blend and Timothy Hay. It's wonderful to know you appreciate the quality, fast delivery, and affordability of our products. If you need anything else, we're always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 2 months ago

“Pillow Wad products are wonderful, my 10 house bunnies love them, usually I order farmers blend, econest, and the all the herbs, a firm favourite, fast delivery, well packaged and their insta uploads are fun to watch and very informative 😀”

Helpful Report

Posted 3 months ago

Thank you for your amazing review! 🌟 We're so happy to hear that your 10 buns love our Farmer's Blend, Eco-Nest, and herbs—sounds like they're real fans! It's great to know you enjoy our fast delivery and packaging, and we're thrilled you find our Instagram uploads fun and informative. If you need anything else, we're always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 2 months ago

“My four rabbits love the meadow hay and they are very fussy.They go through so much I have ordered lots more. It is also great quality”

Helpful Report

Posted 3 months ago

Thank you for your wonderful review! 🌼 We're so pleased to hear that your four fussy little ones love the hay. It's fantastic that you've ordered more, and we're happy to know you find the quality great. If you need anything else, we're always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 3 months ago

“Pillow Wad are great in every way. Fantastic products(huge fan of their Eco-nest bedding for my 6 house bunnies), fair prices, speedy delivery, having a subscribe service is a big bonus and customer service is very friendly and helpful.”

Helpful Report

Posted 3 months ago

Thank you for your fantastic review! 🌟 We're thrilled to hear that you're a huge fan of our Eco-nest bedding and that it works well for your six house bunnies. It's great to know you appreciate our fair prices, speedy delivery, and subscription service. We're also glad our customer service has been friendly and helpful. If you need anything else, we're always here for you. Thanks again! The Pillow Wad Team 🌿🐾

Posted 3 months ago

“Our bunnies love Pillow Wad farmers blend, they eat it straight from the bag. Also the coarse cut forage was a huge hit, hope they bring it back soon.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful feedback! 🌸 We're thrilled to hear that your bunnies love the Farmer's Blend so much that they eat it straight from the bag! It's also great to know that the coarse cut forage was a big hit. It is currently maturing in the barn so watch this space! If you need anything else, we're always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 3 months ago

“I have 2 Guinea Pigs who absolutely love the hay and treats that I purchased and the price was what swayed me to buy once again as well as the quality”

Helpful Report

Posted 4 months ago

Thank you for your lovely review! 🌟 We're delighted to hear that your two guinea pigs absolutely love the hay and treats. It's wonderful to know that our quality and pricing convinced you to purchase again. If you need anything else, we're always here to help. Thanks again! The Pillow Wad Team 🌿🐾

Posted 4 months ago

“My rabbits loveeeee Pillow Wad, the quality of everything is fantastic. The delivery is always so fast and I love the compostable packaging. I recently bought the new cookies and I unwrapped everything near my french lop, big mistake, he ran over, yanked the cookie bag out of my hand and legged it. Safe to say these are now his favourite! I find the pricing so cheap too!! I bought a tonne of stuff recently and it cost me just under £60?! How do you guys even make a profit?!!!??! I tell everyone about Pillow Wad and will continue till the day I die 😂 lol!!”

Helpful Report

Posted 4 months ago

Thank you so much for your fantastic review! 🌟 We're thrilled to hear that your rabbits love everything from our range, and it's great to know that our fast delivery and compostable packaging are appreciated. Your story about the cookies made us smile—your French lop has excellent taste! We're glad you find our pricing affordable and our products valuable. Your support and recommendations mean the world to us. If you need anything else, we're always here for you. Thanks again! The Pillow Wad Team 🌿🐾

Posted 4 months ago

“Amazing products, our two guinea pigs love the farmers blend hay to eat and sleep in the meadow hay. I thought the large mix and match excellent value for Money. Loving the little treats too.”

Helpful Report

Posted 5 months ago

Thank you for your amazing review! 🌟 We're so happy to hear that your guinea pigs love the Farmer's Blend hay for eating and the meadow hay for snoozing in. It's wonderful to know you found the Large Mix & Match to be excellent value for money and enjoyed the little treats too. If you need anything else, we're here for you. Thanks again! The Pillow Wad Team 🌿🐾

Posted 4 months ago

“Had a bundle so lots of choice. No dust, well packaged and fast delivery. Rabbits are eating it and , so dar, the meadow hay is favourite”

Helpful Report

Posted 5 months ago

Thank you for your fantastic feedback! We're so happy to hear that your rabbits are enjoying the hay, especially the meadow hay. It's great to know that you appreciated the dust-free quality, packaging, and speedy delivery. If you need anything else, we're here for you. Thanks again! The Pillow Wad Team 🌿🐾

Posted 4 months ago

“Great quality hay that all my 17 Guinea pigs love to eat. My piggies have all liked everything I've bought from Pillow Wad so far! Always quick delivery and packaging is biodegradable! Good prices and deals with mix and match.”

Helpful Report

Posted 5 months ago

Thank you for your wonderful review! 🌟 We're thrilled to hear that all 17 of your guinea pigs love our hay and other goodies. It's great to know that our quick delivery and biodegradable packaging are appreciated, too. We're committed to offering quality at good prices, and we're glad you enjoy the mix and match offer. If you need anything else, don't hesitate to reach out. Thanks again! The Pillow Wad Team 🌿🐾

Posted 4 months ago

“Our bunnies , really enjoyed munching on farmers blend. Quick reliable delivery. Thank you”

Helpful Report

Posted 5 months ago

Thank you so much for your kind words! 🐰 We're delighted to hear that your bunnies enjoyed the Farmer's Blend and that you found our delivery service speedy and reliable. Your satisfaction is our top priority. If you ever need anything else, we're here for you. Thanks again! 🌟 The Pillow Wad Team 🌿🐾

Posted 4 months ago

“Excellent fast delivery time and quality hay. Recommend.”

Helpful Report

Posted 5 months ago

Thank you for your feedback! We're glad to hear you appreciated our fast delivery and quality hay. Your recommendation means a lot to us! If you need anything else, feel free to reach out. The Pillow Wad Team 🌿🐾

Posted 5 months ago

“We've tried lots of different hays from other companies for our guinea pigs but they are usually dry and brown and they won't eat it...pillow wad hay is always green and soft and they love it!”

Helpful Report

Posted 5 months ago

Thank you for sharing your experience! We're delighted to hear that your guinea pigs love our green and soft hay. Providing high-quality hay that your pets enjoy is our top priority. If you need anything else, we're here to help. Happy munching to your guinea pigs! 🌾🐹 The Pillow Wad Team 🌿🐾

Posted 5 months ago

Pillow Wad is rated 4.9 based on 239 reviews