Pillow Wad Reviews

Name: Pillow Wad
Address: Rookery Farm, Hinton-in-the-Hedges, Rookery Farm, Hinton-in-the-Hedges, Northamptonshire
Rating: 4.89

4.9 Rating 239 Reviews

97 %

of reviewers recommend Pillow Wad

4.9

Based on 239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Pillow Wad 5 star review on 12th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality hay that's always dust free. My guinea pigs love it. Quick delivery and easy to order. Excellent customer service too. Easy to contact quick response. Thank you Pillow Wad”

Helpful Report

Posted 7 months ago

Thank you so much for your kind words! We're thrilled to hear that your guinea pigs love our hay and that you've had a positive experience with our quick delivery, easy ordering process, and excellent customer service. Providing top-quality hay and ensuring a smooth experience for our customers are priorities for us. If you ever need anything else or have any questions, don't hesitate to reach out. We appreciate your support! 🌾🐹 The Pillow Wad Team 🌿🐾

Posted 7 months ago

“Delighted with the quality of the product and blown away with the delivery. Literally on my door step 24 hours later at no additional delivery charge. Fantastic company who I will definitely be using again.”

Helpful Report

Posted 7 months ago

We're thrilled to hear that you're delighted with both the quality of our product and our speedy delivery service! Providing top-notch hay for your furry friends and ensuring it gets to you quickly is what we're all about. Thank you for your kind words and for choosing us. The Pillow Wad Team 🌿🐾

Posted 7 months ago

“Absolutely fantastic hay. My guinea pigs and rabbits love the meadow hay. Just got some of the course Timothy forage hay for the first time, loving it as well. Brilliant delivery time as well. Keep up the excellent work.”

Helpful Report

Posted 7 months ago

We're thrilled to hear that both your guinea pigs and rabbits are enjoying our meadow hay, and that they're loving the coarse Timothy forage hay too! Providing top-quality hay for your furry friends is what we're all about. Thank you for your kind words about our delivery service—we strive to get your orders to you as quickly as possible. We appreciate your support and loyalty, and we'll definitely keep up the excellent work! 🌾🐰🐹 The Pillow Wad Team 🌿🐾

Posted 7 months ago

“We have used pillow wad for quite a few years now and our rabbits and guinea pigs love their medow hay and Timothy hay it's great to be able to buy it in bulk and it always comes on time. Very pleased with this company.”

Helpful Report

Posted 7 months ago

Thank you so much for your continued support! We're thrilled to hear that your rabbits and guinea pigs love our meadow hay and Timothy hay. The Pillow Wad Team 🌿🐾

Posted 7 months ago

“First time user and cannot fault their service. Ordered a small random selection to see what our newly adopted, blind in one eye 3 year old chinchilla may like and happy to report it's a thumbs (do they have thumbs) up from Loki as well.”

Helpful Report

Posted 7 months ago

We're thrilled to hear about your positive experience! It's great to know that our products workeed well for Loki, your newly adopted chinchilla. Thank you for choosing Pillow Wad, and we're here to assist you and Loki anytime! The Pillow Wad Team 🌿🐾

Posted 7 months ago

“My rabbits have Eco-nest in their litter trays and I've recently tried them on the course cut Timothy Forage hay. They can't get enough of it! Two very happy bunnies 🥰 Pillow Wad is a great company, always quick to answer with any advice or queries and I think their products are very reasonably priced for the quality.”

Helpful Report

Posted 7 months ago

That's wonderful to hear! We're thrilled that your rabbits are enjoying our coarse Timothy Forage hay. We love the Eco-Nest in litter trays. Thank you for your kind words about our company and products, it makes us super happy to hear. Thank you for supporting our company The Pillow Wad Team 🌿🐾

Posted 7 months ago

“5 stars 🌟 Great value, excellent delivery and Fudge loves the Farmers Blend.”

Helpful Report

Posted 7 months ago

Thank you so much for the 5-star review! We're thrilled to hear that you find great value in our products, and we're delighted that Fudge loves our Farmer's Blend hay. Ensuring excellent delivery service is important to us, and we're glad it met your expectations. Thank you for choosing Pillow Wad 😊 The Pillow Wad Team 🌿🐾

Posted 7 months ago

“Pillow wad is the best, my rabbit loves their hay and straw so much. It is good quality.”

Helpful Report

Posted 7 months ago

We're thrilled to hear that your rabbit loves our hay and straw! Ensuring top-notch quality is always our priority, and we're delighted that it's being enjoyed by your furry friend. Thank you for your kind words and for choosing Pillow Wad. The Pillow Wad Team 🌿🐾

Posted 7 months ago

“Exellent company. Very reliable, great quality and great customer service. Wouldn't buy from anywhere else.”

Helpful Report

Posted 7 months ago

Thank you so much for your kind words! We're delighted to hear that you find us reliable, with great quality products, and excellent customer service. Providing a top-notch experience for our customers is our priority, and we're grateful for your loyalty. Thank you for choosing Pillow Wad 🌾 The Pillow Wad Team 🌿🐾

Posted 7 months ago

“Excellent company. Buns absolutely love their hay. I love how they clearly care about their ethics and the environment. Used customer service once and they were very quick and helpful.”

Helpful Report

Posted 8 months ago

Thank you so much for your kind words! We're thrilled to hear that your buns adore our hay and that you appreciate our ethics and commitment to the environment. Providing top-quality products while staying environmentally conscious is at the core of what we do. It's also wonderful to hear that you had a positive experience with our customer service team—we're here to help whenever you need us. Thank you for choosing Pillow Wad 😊 The Pillow Wad Team 🌿🐾

Posted 7 months ago

“Love our perfectly timed subscription of in our Bunnies opinion the best hay, straw, dandelion root and winter forage pack. The best deals, best quality and eco packaging. Pillow Wad literally has the whole package! Thank you again.”

Helpful Report

Posted 8 months ago

We're so happy to hear that you're loving your subscription! Providing the best hay, straw, dandelion root, and forage for your bunnies is our top priority, and we're delighted that they agree it's the best. It's wonderful to know that our subscription service offers you great deals, top-notch quality, and eco-friendly packaging—it's our goal to provide the whole package for you and your furry friends! Thank you for choosing Pillow Wad, and we look forward to continuing to provide for your bunnies' needs. The Pillow Wad Team 🌿🐾

Posted 8 months ago

“It came the next morning of me ordering and was shipping out very fast !! I ordered the small packet and small cardboard house to try, I have many animals in my care and this will be amazing! Can’t wait to order again soon”

Helpful Report

Posted 8 months ago

That's fantastic to hear! We're delighted that your order arrived so quickly and that our shipping process was speedy for you. The Pillow Wad Team 🌿🐾

Posted 8 months ago

“First time purchased. Quick delivery good size bags and good value for money. My bun seems happy so far. Will purchase again thank you 😊”

Helpful Report

Posted 8 months ago

Thank you for choosing Pillow Wad for your bunny's needs! We're thrilled to hear that you're happy with our quick delivery, the size of our bags, and the value for money. Most importantly, we're delighted that your bunny seems happy with our products. The Pillow Wad Team 🌿🐾

Posted 8 months ago

“As my rabbit has passed his twelfth birthday, his eyes have started becoming sensitive to dusty bedding. Other brands moved to 'super compressed' bedding which became dusty and useless. Pillow Wad, however, have maintained the natural strands of the bedding and it has really helped my old boy's eyes. He loves it! Trying out the farmer's choice hay selection, and so far the bunny seems to love it. This is now my go-to for all rabbit bedding.”

Helpful Report

Posted 8 months ago

Thank you so much for sharing your experience with us! We're thrilled to hear that our natural bedding has been a game-changer for your senior bun, especially with his sensitive eyes. Maintaining the natural strands of the bedding is indeed a priority for us, and we're delighted that it has made a positive difference for your furry friend. The Pillow Wad Team 🌿🐾

Posted 8 months ago

“I feel guilty for not reviewing earlier! We’ve had a monthly subscription with Pillow Wad for about 1.5 years now, and there is just no understating the high quality and value for money of their products. Our herd of 15 piggies absolutely love their Meadow Hay, and won’t touch any other brand now! One of our piggies also has a very rare hay allergy, and this is the only brand that she agrees with. We are so grateful, and cannot wait to try the new forage hay mixes!”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to share your experience with us! We're incredibly grateful for your continued support and loyalty over the past 1.5 years. It brings us immense joy to hear that your herd of 15 piggies loves our Meadow Hay and that it has become their preferred choice. We're also delighted to hear that our hay is suitable for your piggy with a hay allergy—it's our mission to provide products that all furry friends can enjoy safely. Thank you again for your kind words and for being a part of the Pillow Wad community. 🐹 The Pillow Wad Team 🌿🐾

Posted 8 months ago

“I’m a new customer and im so glad I found pillow wad! My guinea pig loves the meadow hay and the fusions immune boosters! They are both so fresh and not dry at all I will definitely be purchasing again!”

Helpful Report

Posted 8 months ago

Welcome to the Pillow Wad family! We're absolutely thrilled to hear that your guinea pig is loving our meadow hay and Immune Boosters. Providing fresh and high-quality products is our priority, and we're delighted that you've found them to be just that. Thank you for choosing us, and we're so grateful for your kind words. The Pillow Wad Team 🌿🐾

Posted 8 months ago

“Delivery service is fantastic . I’m so glad I came across Pillow Wad. Quality hay”

Helpful Report

Posted 8 months ago

Thank you for the 5 star review and lovely comments! The Pillow Wad Team 🌿🐾

Posted 8 months ago

“My 2 rabbits are so fussy when it comes to eating hay. I tried Pillow Wad and they love it. It's excellent quality, smells lovely and they really enjoy it. They love the Farmers Blend and the Timothy Hay. On my recent order I've bought the Timothy Forage mix for them to try. They can't get enough of the Dandelion Root either. Overall, I highly recommend Pillow Wad for choice and price and delivery is so fast too. Thankyou from 2 very happy bunnies 🐰”

Helpful Report

Posted 8 months ago

Thank you so much for sharing your experience! We're overjoyed to hear that your two rabbits have found joy in our hay selection, especially the Farmer's Blend and Timothy Hay. It's wonderful to know they're enjoying the Dandelion Root too! We're thrilled to offer a variety that appeals to even the pickiest eaters. Your recommendation means the world to us! Here's to many more happy munching moments for your beloved bunnies! 🐰 The Pillow Wad Team 🌿🐾

Posted 8 months ago

“My guinea pig love the Timothy hay- great mixture of heads and stalks. Quick delivery service also”

Pillow Wad 5 star review on 27th March 2024

Helpful Report

Posted 8 months ago

We're delighted to hear that your guinea pig is enjoying our Timothy hay blend! Ensuring a great mixture of heads and stalks is key to providing them with a satisfying munch. If there's anything else we can do to make your guinea pig's dining experience even better, please feel free to reach out. The Pillow Wad Team 🌿🐾

Posted 8 months ago

“Mr and Mrs Charlie and Bernie Rabbit love it . Especially the farmers blend . Good value for money because they eat even if they sit on it ! Two very happy bunnies .”

Helpful Report

Posted 8 months ago

We're absolutely thrilled to hear that Mr. and Mrs. Charlie and Bernie Rabbit are loving our hay, especially the Farmer's Blend! Providing great value for money and keeping your furry friends happy is what we strive for. If there's anything else we can do, just let us know! The Pillow Wad Team 🌿🐾

Posted 8 months ago

Pillow Wad is rated 4.9 based on 239 reviews