Penny Black Reviews

Name: Penny Black
Rating: 4.86

4.9 Rating 783 Reviews

97 %

of reviewers recommend Penny Black

4.9

Based on 783 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Penny Black:

At Penny Black, the small moments matter. Whether you’re telling a loved one you’re proud of them, planning a llama-themed birthday party, or putting pen to paper with ideas the world isn’t quite ready for – we’re here to help you make every moment meaningful.

And because we do all the hard work of sourcing ethical, sustainable products, you can feel good when you shop – knowing that you’re a good person, buying good products, from good people.

Visit Website

Phone:

01413424375

Email:

ryan@penny-black.co.uk

Location:

721, Great Western Road, Glasgow
G12 8QX

Penny Black 5 star review on 5th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast dispatch, well packaged . Happy with communication and unique item”

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Posted 5 months ago

“Great looking jigsaw puzzle with safe, secure and swift delivery”

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Posted 5 months ago

Thanks so much!

Posted 4 months ago

“Delighted with the card I had ordered, excellent quality”

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Posted 5 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 4 months ago

“Sorry but have not received this, needed it for tomorrow”

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Posted 5 months ago

Hi Karen, I'm really sorry to hear this. We'll be in touch via email to see what went wrong.

Posted 4 months ago

“Excellent”

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Posted 5 months ago

“Quick delivery”

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Posted 5 months ago

“Great card, quick delivery”

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Posted 5 months ago

Thanks so much!

Posted 4 months ago

“Lovey card with quick delivery.”

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Posted 5 months ago

Thank you for your review!

Posted 4 months ago

“Excellent really good easy checkout, thanks”

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Posted 5 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 4 months ago

“1st order placed, all went well Arrived on time package well. All items as per photos on the website. I'd recommend and buy from them again.”

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Posted 5 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 4 months ago

“Bought several cards from a large and varied selection for numerous birthdays throughout the year. Arrived within 2 days. All good quality and made in the uk. Would definitely use and recommend this company.”

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Posted 5 months ago

Thanks so much!

Posted 5 months ago

“Great card and amazing service thanks. I'd accidentally provided an old address for the delivery and they sorted it out for me without any fuss.”

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Posted 5 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 5 months ago

“Loved the choice of cards and was impressed by delivery time. Many thanks”

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Posted 5 months ago

Thank you for your review!

Posted 5 months ago

“Good communication with client.... Card arrived on time... Happy with purchase... Would highly recommend”

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Posted 5 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 5 months ago

“Card very good quality But delivery not so good card arrived after birthday Would change delivery people if you want to keep Your clients After complaining the company was swift to refund the cost of the card with an apology. I will purchase through the company again but make sure that i order much earlier than needed.”

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Posted 5 months ago

Hi John, Thanks for taking the time to leave a review. I'm really sorry to hear your order arrived late. I'll contact you by email to find out some more and see how we can correct this for you as quickly as we can.

Posted 5 months ago

“Very quick delivery of a good quality birthday card”

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Posted 5 months ago

Thanks so much!

Posted 5 months ago

“Quite disappointed with order not as expected”

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Posted 5 months ago

Hi Michelle, I'm really sorry to hear your order wasn't as expected. We'll get in touch direct to find out what went wrong this time and how we can solve that for you.

Posted 5 months ago

“Arrived so quickly too!”

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Posted 5 months ago

Thank you for your review!

Posted 5 months ago

“It’s all good”

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Posted 5 months ago

“Very good service 👍👍”

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Posted 5 months ago

We're really glad to hear you enjoyed your experience with us!

Posted 5 months ago

Penny Black is rated 4.9 based on 783 reviews