Penny Black Reviews

Name: Penny Black
Rating: 4.86

4.9 Rating 777 Reviews

97 %

of reviewers recommend Penny Black

4.9

Based on 777 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Penny Black:

At Penny Black, the small moments matter. Whether you’re telling a loved one you’re proud of them, planning a llama-themed birthday party, or putting pen to paper with ideas the world isn’t quite ready for – we’re here to help you make every moment meaningful.

And because we do all the hard work of sourcing ethical, sustainable products, you can feel good when you shop – knowing that you’re a good person, buying good products, from good people.

Visit Website

Phone:

01413424375

Email:

ryan@penny-black.co.uk

Location:

721, Great Western Road, Glasgow
G12 8QX

Penny Black 5 star review on 5th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great online ordering service and prompt delivery”

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Posted 3 weeks ago

Thanks so much!

Posted 3 weeks ago

“Great product, quality card. Just as I ordered. Well packaged and delivered on time. Thank you 😊”

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Posted 3 weeks ago

Thanks so much!

Posted 3 weeks ago

“Package damaged! Delivered in plastic sack”

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Posted 3 weeks ago

Hi Patricia, Thanks for your message. I'm really sorry to hear your package arrived like that, and was damaged in transit. I'll get in touch directly to correct this for you as quickly as we can.

Posted 3 weeks ago

“Exceptional customer service.”

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Posted 3 weeks ago

We're really glad to hear you enjoyed your experience with us!

Posted 3 weeks ago

“Very nice planner/notebook available in only a few places in the exact configuration I was after; and at a competitive price too.”

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Posted 3 weeks ago

Thanks so much!

Posted 3 weeks ago

“A beautiful wife's birthday card. Great price and fast delivery. Will definitely use again.”

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Posted 3 weeks ago

Thank you for your review!

Posted 3 weeks ago

“It was a simple Birthday card. I was quoted delivery which was accurate. Updated on delivery and was totally impressed with this excellent service and would definitely return. Thank you Penny Black .”

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Posted 3 weeks ago

Thanks so much!

Posted 3 weeks ago

“Good service, prompt attention, thank you very much.”

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Posted 3 weeks ago

Thank you for your review!

Posted 3 weeks ago

“Very pleased with my order which was delivered in super fast time . Would definitely recommend Penny Black .”

Helpful Report

Posted 1 month ago

Thank you for your review!

Posted 4 weeks ago

“Good quality card. Appropriate, informative communication. Prompt delivery.”

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Posted 1 month ago

Thanks so much!

Posted 1 month ago

“Parcel arrived on time. Very well packed and in good order. Thank you for your care.”

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Posted 1 month ago

Thank you for your review!

Posted 1 month ago

“Great products, fast delivery and spot on service. Thanks so much!”

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Posted 1 month ago

We're really glad to hear you enjoyed your experience with us!

Posted 1 month ago

“I haven't received my order that was to take only up to 3 days.”

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Posted 1 month ago

Hi Karen, I'm really sorry to hear that your order hasn't arrived yet. I understand how frustrating this can be. I'll reach out directly to find out what's going on and get this resolved for you as soon as possible. Thanks, Ryan

Posted 1 month ago

“Thank you so much for your prompt delivery.”

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Posted 1 month ago

Thanks so much!

Posted 1 month ago

“An most efficient service to order and post the Leuchtturm 1917 diary. This product is difficult to source normally so I was pleased that Penny Black offered it.”

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Posted 1 month ago

We're really glad to hear you enjoyed your experience with us!

Posted 1 month ago

“Excellent choice of products and service. My bullet journal was easy to find on your website and received in perfect condition. Thank you!”

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Posted 1 month ago

Thank you for your review!

Posted 1 month ago

“Very quick Excellent service”

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Posted 1 month ago

Thank you for your review!

Posted 1 month ago

“Love the ribbon! Thanks”

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Posted 1 month ago

Thanks so much!

Posted 1 month ago

“Excellent service! Great selection of quality cards and postage is always extremely quick!”

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Posted 1 month ago

Thanks so much!

Posted 1 month ago

“Good value. Free shipping was deciding factor.”

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Posted 1 month ago

Thank you for your review!

Posted 1 month ago

Penny Black is rated 4.9 based on 777 reviews