Penny Black Reviews

Name: Penny Black
Rating: 4.86

4.9 Rating 783 Reviews

97 %

of reviewers recommend Penny Black

4.9

Based on 783 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Penny Black:

At Penny Black, the small moments matter. Whether you’re telling a loved one you’re proud of them, planning a llama-themed birthday party, or putting pen to paper with ideas the world isn’t quite ready for – we’re here to help you make every moment meaningful.

And because we do all the hard work of sourcing ethical, sustainable products, you can feel good when you shop – knowing that you’re a good person, buying good products, from good people.

Visit Website

Phone:

01413424375

Email:

ryan@penny-black.co.uk

Location:

721, Great Western Road, Glasgow
G12 8QX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, efficient service and product as described - thank you!”

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Posted 1 year ago

“I love the variety of cards offered, especially the cat artists! Penny Black us a super company who seem genuinely pleased to provide first class service for their customers. I will be ordering again! Thank you”

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Posted 1 year ago

“I havent received my order”

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Posted 1 year ago

Hi Yvonne, So sorry to hear your order hasn't yet arrived. I'll reach out direct to get this sorted for you asap. thanks, Ryan

Posted 1 year ago

“Great product & very quick despatch time & delivery. :)”

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Posted 1 year ago

“Shame both cards arrived bent Not great”

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Posted 1 year ago

Hi Graham, thanks for getting in touch. I'm really sorry to hear that your order arrived damaged. I'll be in touch direct to get this sorted for you asap. thanks, Ryan

Posted 1 year ago

“Great service and products. Highly recommended.”

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Posted 1 year ago

“Item arrived promptly, thank you”

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Posted 1 year ago

“Excellent quality and service”

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Posted 1 year ago

“Arrived only just in time. But like dvd the fact my card had been packaged and protected so well.”

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Posted 1 year ago

“Prompt delivery and excellent quality. Will definitely use again.”

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Posted 1 year ago

“After receiving an order with a card missing I advised PB who responded straight away and re sent the missing card plus freepost off next order”

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Posted 1 year ago

“I recently ordered 3 cards, the first 2 were dispatched and I received an email to confirm the remaining card would be sent separately as they were awaiting stock. The remaining card was then sent the following day. I was impressed with the communication provided, great customer service.”

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Posted 1 year ago

“A great company if looking for cards. Good quality and original designs.”

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Posted 1 year ago

“Super quick delivery”

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Posted 1 year ago

“Lovely selection of cards, and very helpful staff who came to my rescue when another retailer let me down re: football-themed birthday candles. Super speedy delivery at a very reasonable cost. All round great service.”

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Posted 1 year ago

“Fast delivery and a great choice of cards. All good.”

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Posted 1 year ago

“First time using this company and was disappointed with the product received. A birthday card was sent in a large A4 envelope and when it arrived it was bent in the middle so could not use. If only it was sent in a smaller, more protective envelope. I doubt I would reorder from this company again.”

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Posted 1 year ago

“Good quality card, next day delivery. Faster than I expected”

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Posted 1 year ago

“Very Happy with service, easy ordering and despatched quickly.”

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Posted 1 year ago

“Excellent fast service . Quality products.”

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Posted 1 year ago

Penny Black is rated 4.9 based on 783 reviews