“I bought my allergy tablets on here.
During checkout I intentionally clicked not to go for the default 1st class £5.99 next day shipping cos it was not urgent and cos I purchased an item that was only £3.69 so I clicked on 2nd class at £3.99 and I very clearly remembered doing this.
However I found out after I had checked out that the website defaulted my delivery method back to 1st class £5.99.
As you I can imagine I was livid but there was nothing to be done. What made it worse is that the item was not delivered until 3 working days later.
Very dodgy and I will not be purchasing anything from here again.”
Dear Tolulola
Thank you for your feedback. The postage is selected on checkout by the customer and can be amended at any time. The difference between 1st class and 2nd class is £1.
The order was placed on 22/08/23 and delivered on 24/08/23 well within the accepted time frame for 1st class postage.
kind regards
My Pharmacy
