Hi Nelson,
Thank you for review.
Originally your order was delayed due to our wholesalers having issues with transferring stock from there warehouses for distribution. We made you aware of this and asked if you would like to wait for stock to arrive or if a full refund would be preferred.
We received no answer back, thus your order was sent out when stock arrived the following day.
Looking at your tracking information, DPD had tried to deliver your parcel on two different occassions but there was no answer. You then requested that your parcel be sent to a DPD Pickup Shop. The parcel was then retrieved by yourself with a return to consignor requested. Your order has now been received back at the shop.
Please contact our customer support team for further information on what we can do next - info@mypharmacy.co.uk
Kind regards,
My Pharmacy
Hi Michael,
Thank you for taking the time to share your feedback with us. We're sorry to hear that our pricing did not meet your expectations.
As the product you ordered was a generic medication, pricing can fluctuate wildly depending on our wholesalers and the drug tariff. The price of this product is therefore set at a fixed maximum.
Kind regards,
My Pharmacy
