“I purchased Excilor nail fungus treatment recently. There was no liquid in the "pen". It was completely dry. I have emailed Mypharmacy but as yet, no reply. At £23 for this product, I am not happy, and I am considering going elsewhere. Since I wrote, I have bought a similar product from Tesco Pharmacy and this is working great. Refund please.”
Hi Ray,
One of my colleagues has informed me they have sent you a returns label for the faulty pen. Once the pen has been received on our end, we'll be able to issue a full refund for your order.
Kind regards,
My Pharmacy