Hi there,
Having a look at your order indicates you provided the wrong shipping address. The shipping address provided by the customer is automatically generated onto our postage labels. The customer is ultimately responsible for providing the correct shipping address upon ordering unless we have been contacted before dispatch that the address is wrong and needs changing.
We have since dispatched a replacement order and according to your tracking information, it has been successfully collected.
Kind regards,
My Pharmacy
Thank you so much for your feedback, Nayana.
You purchased a sealed box and there should be a manufacturer's patient information leaflet inside.
Please double check in side the box.
We strive to make sure all our customers are happy and receive the best service. We're always here to help if you need anything so please don't hesitate to reach out. Thank you again!
