“Product dispatched promptly
Unfortunately the mail service told me it was delivered to my secure place , but it was not there.
So I am unable to leave a review as I have no product to review”
Hi Melanie,
Thank you for taking the time to share your feedback. We're glad to hear that your order was dispatched promptly, as we strive to ensure all orders are processed and sent out as quickly as possible.
However, we're sorry to hear about the delivery issue you've experienced. Once an order is dispatched from our premises, the responsibility for safe and accurate delivery shifts to the courier service. We understand how frustrating it can be to not receive your package as expected, especially when you've been informed it's been delivered to your secure place but isn't there.
Please contact our customer support team - info@mypharmacy.co.uk - and state your problem and order number as reference. We'll do our best to assist and resolve this as soon as possible.
Kind regards,
My Pharmacy
“Very good service and value for money for my items .They ate a lot cheaper than your local pharmacy. I always order from my pharmacy because they are reliable.”
