“A good way to judge a supplier is how they react when there is a problem. This is particularly relevant to online purchases.
There was a number discepancy on my last delivery-I was able to talk to a real person and get a quick solution with no difficulty at all. This will ensure I always continue to use 'My Pharmacy' with confidence and peace of mind. Thank you!”
Hi Dale,
Thank you for the feedback and for highlighting your concerns regarding our packaging.
We're pleased to hear that your delivery was prompt, but we sincerely apologize for any disappointment casued by the packaging. We try to limit the amount of excess packaging we use, but I understand we failed to do this with your order. I've made the packing team aware of this and to make note not to use more than is necessary.
Kind regards,
My Pharmacy
Kind regards,
My Pharmacy
“I placed an order with My Pharmacy as it had a cream that I had been previously given by my GP but this saved me the trouble of trying to get a repeat prescription.
The order arrived quickly once the checks had been made and it arrived in perfect condition. I would recommend My Pharmacy as the service is excellent.”
