“I am unable to rate the product I purchased as I have only just used it, but let me say it seems to be working. However the pharmacy itself delivered the producct very quickly and kept me informed. The cost was reasonable.”
Hi Rebecca,
Please contact our customer support team at info@mypharmacy.co.uk or gives us a call (01254 882800) so we can promptly investigate the situation.
Kind regards,
My Pharmacy
“I tried to cancel my order (no longer required, as prescribed something different by GP) before it had been dispatched, but my pharmacy would not cancel it - I was told that it does say in the small print….. not very helpful”
Hi Judith,
Unfortunately your order was already picked, packed and dispatched by the time you had made us aware that you wanted to cancel. This process happens quickly to ensure our customers receive their medications promptly. This is particularly the case on Mondays after being closed over the weekend, we have a backlog of orders that need to be processed as soon as possible.
Kind regards,
My Pharmacy
