“As an elderly computer novice, I have found your order form comparatively easy to negotiate and the order has been sent very promptly. Thank you for your service.”
“Excellent service. I ordered the items on-line and within 30 mins I received an e.mail to say the items were dispatched and they arrived the following morning.”
“Easy to order. Always fast delivery and item is well packaged and cold ready to be put in fridge. Easy to contact if any aftercare needed. Highly recommend.”
Hi Marcos,
Your order was dispatched July 22nd via Royal Mail Special Delivery. Since then Royal Mail have attempted to deliver it twice with no answer. As a result, Royal Mail will no longer attempt delivery unless redelivery is booked through their app or online using your tracking link. You can also choose to collect your parcel from your local collection point.
If you have any further questions or concerns, please contact our customer support team (info@mypharmacy.co.uk).
Kind regards,
My Pharmacy
“Edited as initally gave the wrong dates:
I bought maleria tablets, but the product information on the website was inaccurate and stated that I needed to start taking the pills a week before I left on holiday.
Once they arrived this crucial information on the box was that in fact I needed to start taking the pills TEN days before, I was leaving too soon to commence the course of pills and so they were useless and I had to go and buy another brand. A total waste of money.
The website was entirely misleading and gave dangerously inaccurate information”
Dear jessica
Thankyou for the feedback.
The information on the website is correct, as a minimum the tablets need to be taken 7 days before travel and this provides full protection. However due to the potential side effects of this medication it can be taken 10 days before travel to ensure it is well tolerated.
If you have never taken mefloquine before, it can be taken two to three weeks before departure to detect in advance if you are likely to develop side effects to the drug. This will allow time for an alternative drug to be prescribed if necessary.
However we acknowledge the information on the site could have been clearer and we have since rectified this.
Apologies the information was not clearer and please note we are always contactable via email or phone if any further adive or information is required.
kind rergards
My pharmacy team.
