Hi Lynne,
Thank you for the feedback.
We dispatched your order on the same day it was placed. However, there had been unexpected delays with Royal Mail, which regrettably is beyond our control. According to your tracking information, the order was delayed for 7 days before being successfully delivered.
We understand how frustrating this can be, however we hope you understand that we did everything on our end to get your order to you as soon as reasonably possible.
If there are any further issues with your order or if you have any other concerns, please do not hesitate to contact our customer service team (info@mypharmacy.co.uk).
Thank you for your understanding and patience.
Kind regards,
My Pharmacy
“A mainly trouble-free method of obtaining medicines quickly. My one proviso is that repeat prescriptions are not as simple to deal with: I understand the necessity of scrupulous checks, but some of the information acquired previously could be used the second time.”
“Chloe was very helpful and helped guide me thru yr website which i found difficult to navigate. Had to call several.times to place my order.
Without her helped i could not have done it 🤷♂️”
