“Ordered some medicine with no problem then ordered again but for reasonable causes my shipment was paused however i was able to communicate with customer service and they were extremely helpful and understanding as they were able to proceed my order.”
“I used My Pharmacy to buy prescription medication for my dog. I spoke to different staff when I phoned to ask the procedure and to confirm they had received the prescription and each time staff were so friendly, helpful and gave clear information. The medication was very good value and arrived quickly once they had received the prescription. I would definitely recommend My Pharmacy, an excellent company.”
Hi Ani,
Thank you for the review and feedback.
Our product team will take a look at possible listings that contain the Vitamin D and Vitamin K2 combo that may become available for purchase in the future.
Kind regards,
My Pharmacy
“Thanks to My Pharmacy, my goods arrived in a timely manner and well wrapped. I found you all to be helpful and professional on my first shop with you.
Thankyou so much Julie🤗🎀🎀”
Hi Heidi,
You placed two orders over a 10 day period. The first order was dispatched and delivered to you successfully via Royal Mail 21/03/2024, the following day after the order was placed. The second order you placed 10 days later has been refunded due to policy limitations. The medication you chose was the same as your previous order and can only be purchased once every 28 days.
Please contact our customer support team (info@mypharmacy.co.uk) if you dispute the claims of Royal Mail successfully delivering your first order.
Kind regards,
My Pharmacy
