“Paid extortionate extra cost for next day delivery.
Didn't recieve until following day
Would not refund or partially refund.
Just kept telling me to look at there T/C's
Would not use them again .”
Hi David,
Thank you taking the time to leave a review and provide feedback.
It appears that a delay occurred at one of DPD's sorting depots. Please know that we dispatched your order on the same day it was placed, and any delay was due to DPD, not our service. Once a parcel leaves our premises, delivery times are managed by the external courier, which is beyond our control.
Kind regards,
My Pharmacy
“Excellent online pharmacy. Needed something my GP recommended, questions about my condition asked online and reviewed by the pharmacy on the Monday (I ordered over the wekend). My order was sent out and delivered promptly. Would recommend.”
“I recently had an operation for a New Knee and required more pain relieving tablets. My Pharmaacy sent all that I needed the next day. I am very grateful to them and wish the pharmacy well. Lucy Thomas”
Hi Ndidiamaka,
Thank you for taking the time to leave a review.
Please contact our customer support team (info@mypharmacy.co.uk) and include your order number as reference, they'll take a look at this and try to resolve the issue.
Kind regards,
My Pharmacy
