Hi Isabella,
Thank you for your feedback, and we sincerely apologize for the delay in processing your order.
Taking a look at our order history, it looks like your order was placed on hold due to a website error. We’ve been updating our website recently, and this issue was likely caused during that time. We appreciate your patience and understanding as we work to ensure smoother service going forward. Please don’t hesitate to reach out if you have any further questions or concerns via our customer service team (info@mypharmacy.co.uk).
Kind regards,
My Pharmacy
“I needed to purchase panadol extra "pain killers" to help me deal with my arthritis. Only one local chemist occasionally sells large packs the remainder dont. I found your chemist on google and have been delighted with the service you provide and hope to keep purchasing from you in the future.”