“I did not receive my order. I’ve tried to reach out through email and got no answer. Very poor customer service. Just terrible. Would not recommend to a single soul.”
Hi Raghda,
We understand your frustration and have made contact with DPD regarding your parcel. They are currently investigating what happened during delivery. We'll be in touch once their investigation is completed, please keep an eye out for contact from us via email.
Kind regards,
My Pharmacy
“Straightforward order process. Antimalarial medicine reasonably priced and despatched & delivered promptly. Will use this pharmacy service again when required.”
“I ordered liquid paracetamol strawberry flavoured as I've ordered before and received calpol which harps a lot more Es etc in it and was no good. Gave it to my friend as her children take it.”
Hi Coral,
All of our generic supplement product pages have a clear disclaimer under the product image explaining the image is only for stock purposes and brands may vary. If you contact us and request a specific brand, we will happily accomodate and order in the brand that has been requested. If no brand has been requested when ordering, we send out what we have in stock.
In the case of your order, we received no communication requesting a specifed brand.
Kind regards,
My Pharmacy
