“I approached My Pharmacy for the BP grade hydrogen peroxide which has almost disappeared from the chemists lately. I found that the online service was efficient and effective in resolving my request. My pharmacy was able to assist me straight away. I will be using this service again.”
“Emergency contraception ordered for delivery on last possible day to take. Paid extra for guaranteed next day delivery, and never arrived on time (told by pharmacy parcel had be lost)
For something so serious, I am extremely disappointed and furious. Would absolutely not recommend!”
Hi Rebecca,
Thank you for sharing your feedback. We truly understand the urgency of your situation and your disappointment that the emergency contraception did not arrive as scheduled. We want to assure you that your order was dispatched on time from our pharmacy, with all necessary measures taken to ensure its delivery on the following day.
Unfortunately, after leaving our premises, the parcel was lost due to issues with Royal Mail, which is beyond our control. We deeply regret the inconvenience this has caused you and understand the critical nature of your order. We have issued a full refund for the original order as well as the postage upgrade you paid for.
Kind regards,
My Pharmacy
“Fantastic company, order arrived spot on time was exactly what I was looking for as couldn't find any of my ordered items in any shops or other local chemists. Will definitely be ordering more from them.”
