“I had a email from the pharmacy to say time to reorder on 2 of my prescriptions, I was running short so decided to reorder, I then had to fill in a questionnaire again that I had already filled in twice before this seems rediculous when the pharmacy already has my record of previous answers on 2 occasions just seems a waste of time.”
“The registration and order process was easy and straightforward. Fortunately for me I had placed order in a timely manner as Royal Mail dispatched item to a totally different part of Uk which caused a 3 day delay.”
Hi Trevor,
I've taken a look at our email history and there was no correspondence between yourself and our customer support team in regards to your address. I've also taken a look at your tracking information for your order and it was delivered successfully to the address you provided and wasn't handed someone else or placed in your designated safe place.
Please could you contact our customer support team with clarification - info@mypharmacy.co.uk
