“Very easy to use. Had to order an emergency supply of Cosmocol as British Chemist order was taking forever to fulfill (as of today the order is still in progress). Order was at my door within a couple of days. Very impressed with your service!”
“I was in need of some strong pain relief for my hip, my Doctor said it was OK for me to take c-coldamol for longer than it states as she was aware of my condition. Unfortunately, I was unable to get to the shops so an on line order was necessary. Thank you so much for prompt and helpful service.”
Hi there,
Apologies your order wasn't dispatched the same day. We no longer had any stock of the product you ordered and had to wait for our wholesalers to deliver stock the following day.
We have made the stock team aware of trying to keep stock levels as accurate as possible.
Kind regards,
My Pharmacy
“I was very pleased with the prompt service received from my pharmacy. Easy to order, although disappointed that I had to order
smaller quantity, and speedy eficient delivery.”
“This pharmacy had the product I wanted which I could not find in my local chemists and when I ordered it, it arrived within 2 days. It all seemed very efficient”
“I am very pleased with the service of your pharmacy. Delivery was spot on. Good as I cannot get out at the moment, as partner has just had knee replacement.”
“Unfortunately I have not had a good experience with My Pharmacy. The product I ordered was delivered to the wrong address and though I have emailed you to ask for assistance, I have not heard anything back to my last email. I have now had to order my tablets from a different online pharmacy.”
Hi Rhiannon,
The parcel was dispatched to the address provided on checkout and royalmails tracking indicates it was delivered to the correct address.
As per your request we have asked to Royal Mail to investigate.
We are currently awaiting an answer from Royal Mails investigation results, which can take up to 30 days. However, they typically finish faster than this and we will provide you with an update once it has been completed.
Kind regards,
My Pharmacy
