Hi Simon,
Thank you for the feedback.
As your order was placed over the weekend when we are closed, it wasn't approved by our prescribers and dispatched until the following Monday. The shipping option you chose was Royal Mail 2nd Class, which as displayed during checkout can take anywhere between 2-5 days for delivery. Your order was successfully delivered 3 days after dispatch, well within the provided timeframe.
If this medication was urgent, we have other shipping options that provide expedited delivery such as DPD Next Day and Royal Mail Next Working Day.
Kind regards,
My Pharmacy