My Pet Warehouse UK Reviews

Name: My Pet Warehouse UK
Address: Unit 4 Sparrowhawk Close, Malvern, Worcestershire
Rating: 4.93

4.9 Rating 3,277 Reviews

99 %

of reviewers recommend My Pet Warehouse UK

4.9

Based on 3,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About My Pet Warehouse UK:

At My Pet Warehouse both you and your pet are at the heart of our business, making sure that we offer you the very best quality products at a reasonable price. Shop online in the UK all the pet supplies your companion needs.

Helping you find the right products for your pets under one roof. Offering you brands such as Canagan, Eden, Symply, Tribal, Carnilove and many more!

Visit Website

Phone:

1684 437570

Email:

mail@mypetwarehouse.co.uk

Location:

Unit 4 Sparrowhawk Close,
Malvern
Worcestershire
WR14 1GL

My Pet Warehouse UK 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service and prompt delivery.”

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Posted 1 year ago

“Have used this company for two years and have always had my order delivered really quickly, I’ve also phoned a couple of times to ask about products that are out of stock and the team members have all ways been really helpful . Wouldn’t hesitate to recommend this company . 🐾🐩”

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Posted 1 year ago

“Marvellous service, from ordering to deliver y, first class. Definitely will use again.”

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Posted 1 year ago

“Price is very reasonable and delivery is quick and reliable. I have used them many times for my dog food and would recommend them without hesitation.”

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Posted 1 year ago

“These dog treats were delivered quickly, all flavours were in stock and my dog loves them!”

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Posted 1 year ago

“Excellent service and quick delivery as usual. I have been using pet warehouse for some time now. Never been let down by them. I like the incentive of gaining loyalty points which convert into discounts.”

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Posted 1 year ago

“Fabulous service, good value, speedy delivery. I’m so pleased I found MyPetWareHouse. Ty.”

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Posted 1 year ago

“I am disappointed to write this review as I have ordered from this company many times before and always been impressed by their service. My latest experience leaves me with a nagging feeling that I may have overpaid for the dog food I regularly order in the past. It was only when I happened to click on the ‘offers’ tab that it turned out the 12kg bags of Eden dog food had a multi buy offer if you ordered two bags. I already had two bags in the basket but the price was over £10 more than the offer price. Why is it that after placing two bags in the basket was it not automatically calculated that I was eligible for the multi buy offer? Have an I missed on this same offer a number of times before? Feel a bit betrayed to be honest. Not making a customer aware that there is an offer that applies to their order is not good customer service.”

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Posted 2 years ago

Hello Kati, Thank you for your feedback. We offer a multi buy discount on 2x12kg Eden Dog Food to enable customers to save money when we're able to save on carrier charges. Unfortunately our system doesn't allow us to discount two 12kg's when purchased if the bags are added to the basket separately, hence why we then have a seperate product for the 2x12kg multi buy. This product is advertised on the product page of the products that a multi buy is available on, if you scroll down on the 12kg product page the multi buy appears. I hope this helps explain.

Posted 2 years ago

“Amazing value and super quick delivery. Wouldn’t use anyone else now”

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Posted 2 years ago

“Great products at good prices and loyalty discount too!”

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Posted 2 years ago

“Fantastic place to order my dogs food. Fast delivery, free gift and loyalty points too. Very happy. Been ordering for almost 2 years now and never any problems.”

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Posted 2 years ago

“Good price and quick delivery”

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Posted 2 years ago

“Brilliant service , my orders arrive within 2 days. Thank you”

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Posted 2 years ago

“Easy to order on line. Very fast delivery”

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Posted 2 years ago

“No nonsense supplier with competitive prices and customer loyalty bonus on next spend.”

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Posted 2 years ago

“Best price and the quickest delivery time at no extra cost.”

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Posted 2 years ago

“Great company to buy from, competitive prices, will stick with you”

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Posted 2 years ago

“Always great service. Very fast delivery Highly recommended”

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Posted 2 years ago

“They’re brilliant I always get my dog food from my pet warehouse. Delivered promptly to my door.”

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Posted 2 years ago

“love the service and will definitely recommend to anyone who requires honest, efficient and on time service at all time. Thank you and continue the GREAT service”

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Posted 2 years ago

My Pet Warehouse UK is rated 4.9 based on 3,277 reviews