My Pet Warehouse UK Reviews

Name: My Pet Warehouse UK
Address: Unit 4 Sparrowhawk Close, Malvern, Worcestershire
Rating: 4.93

4.9 Rating 3,245 Reviews

99 %

of reviewers recommend My Pet Warehouse UK

4.9

Based on 3,245 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About My Pet Warehouse UK:

At My Pet Warehouse both you and your pet are at the heart of our business, making sure that we offer you the very best quality products at a reasonable price. Shop online in the UK all the pet supplies your companion needs.

Helping you find the right products for your pets under one roof. Offering you brands such as Canagan, Eden, Symply, Tribal, Carnilove and many more!

Visit Website

Phone:

1684 437570

Email:

mail@mypetwarehouse.co.uk

Location:

Unit 4 Sparrowhawk Close,
Malvern
Worcestershire
WR14 1GL

My Pet Warehouse UK 5 star review on 13th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 7 months ago

“Very good service”

Helpful Report

Posted 7 months ago

“Easy to order and swift delivery. Thanks”

Helpful Report

Posted 7 months ago

“Great range of good quality food. The chance to buy in bulk to save a bit of money. Fast delivery and you get a time slot. We received a large order and unfortunately one of the bags had a small hole in it. I'm called them and it was felt with straight away. Replacement arrived next day and return a couple of days later. Brilliant service.”

Helpful Report

Posted 7 months ago

“Always get my cat food from here has so much choice and really good delivery”

Helpful Report

Posted 7 months ago

“I have used Pet Warehouse for at least 4 years and the service is amazing. I always have free delivery with a normal order (a large bag of kibble and often a box of wet food). DPD delivery is great as are the delivery timings and updates and this means I don’t have to purchase and carry jes bags of kibble to and from the shop as I would were I buying my kibble at the shop. If I’ve ever had a problem, customer service responds inked and it’s truly hassle free and good value. I really like the discounts I earn as well.”

Helpful Report

Posted 7 months ago

“Quick, efficient delivery”

Helpful Report

Posted 7 months ago

“Excellent company always so fast and efficient Love the loyalty points scheme! Great product selection”

Helpful Report

Posted 7 months ago

“good delivery...good price...good product...good varietymy”

Helpful Report

Posted 7 months ago

“Excellent service, good rewards scheme, prompt delivery.”

Helpful Report

Posted 7 months ago

“Fantastic ordered on Thursday came next day 👌”

Helpful Report

Posted 7 months ago

“Great service! Fast delivery”

Helpful Report

Posted 7 months ago

“Easy to order. Good price and next day delivery. Fabulous”

Helpful Report

Posted 7 months ago

“This is a fanctastic company and a great website where we order our little Maltipoo's dog food from! Items are delivered next day and always packaged very well. Can't ask for much more. And if ever there's been an issue it has been dealt with quickly and professionally. Couldn't reccomend enough!”

Helpful Report

Posted 7 months ago

“Great product , quick delivery”

Helpful Report

Posted 7 months ago

“Excellent service and delivery times, just a shame they're discontinuing the food my dogs love. 😭”

Helpful Report

Posted 7 months ago

“WE are delighted with the Earthbound dog bed we purchased. The website is easy to navigate and the service and delivery very efficient and fast! Excellent company I would highly recommend”

Helpful Report

Posted 7 months ago

“I use My Pet Warehouse for my dog's dry food. Always competitive on price and very quick delivery”

Helpful Report

Posted 7 months ago

“Customer service so rude and horrible”

Helpful Report

Posted 7 months ago

Thank you for your feedback. We're sorry you felt our customer service was rude and horrible, we've looked into this and it seems that you're unhappy because your parcel was delivered and left safe as per your request but since your parcel has gone missing. As per our and DPD's terms and conditions you the customer take liability for the parcel once it has been delivered in a safe place. Which we explained to you and can be found in our terms and conditions. We also checked with DPD and they confirmed your parcel was delivered to the correct address. After this you then sent inappropriate messages to our customer service team which is unacceptable. Thanks, My Pet Warehouse UK

Posted 7 months ago

“First time using Pet Warehouse and was very impressed by pricing and service. My new suppliers! Excellent all round.”

Helpful Report

Posted 7 months ago

My Pet Warehouse UK is rated 4.9 based on 3,245 reviews